Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai.The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Miko Robot USA (miko.ai) has 682 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
682 approved reviews, newest moderated first
I backed the Miko Neo and Swap boards on Kickstarter 6 years ago and never received anything. Since acquiring Square Off, Miko is responsible but still hasn’t delivered. Very disappointing.
By web T.
Response from Miko Robot USA· Sep 11, 2025
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
My name is Maria, I ordered Miko Neo and swap boards on kickstarter 6 years ago they never arrived
By Maria T.
Response from Miko Robot USA· Sep 11, 2025
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
My son really enjoy playing and learning with Miko. His baby brother is always happy to see Miko dancing .
By Kintan R.
Response from Miko Robot USA· Sep 9, 2025
That’s so heartwarming to hear! We’re thrilled that both your sons are enjoying Miko—learning, laughter, and dancing make the perfect combo!
We are very satisfied with the Miko Chess Pro mat. It has helped my son stay away from screens for chess.com games. The Miko Chess App is brilliant and way better than the erstwhile Square off App. To add to this, I am very satisfied with the support provided by the Miko Support team. They resolved a technical issue that I faced quite swiftly.
By Aviishek B M.
Response from Miko Robot USA· Sep 8, 2025
Thank you so much for your thoughtful feedback! We’re delighted to hear that Miko Chess Pro is making screen-free play more enjoyable and that our app has been a great upgrade for your son’s chess experience. Huge thanks as well for your kind words about our support team — we’re always here to help!
Our experience was really disappointed 6 years ago We ordered the Miko Neo and Swap board on Kickstarter 6 years ago, and they never shipped. Until They acquired Squareoff and were responsible for shipping the swap board, but after numerous calls, they never shipped it. It was a truly disappointing experience.
By Ahmad N.
Response from Miko Robot USA· Sep 8, 2025
Hi. Miko never sold any boards on Kickstarter. Please move this review to the correct Trustpilot page.
My son is 5 years old and we're having a great time using Miko. His favorite part is creating stories with Miko and dancing with Miko. This is a really great gift! Even my 10 year old daughter likes to do some activities with Miko. This is great for the whole family.
By Paulina E.
Response from Miko Robot USA· Sep 4, 2025
Thank you so much for sharing this heartwarming feedback! We're delighted to hear that both your son and daughter are enjoying Miko—storytime and dance sessions sound like so much fun!
Great product! With excellent customer service! It’s an innovative approach to children’s toys!
By Des
Response from Miko Robot USA· Sep 3, 2025
Thank you so much for your kind words! We’re thrilled you love Miko’s innovative approach and happy our team could support you along the way.
I purchased a Miko 3 from an auctioneer, and while it turned on, it wasn’t working properly. I reached out to Miko’s customer support via chat and was genuinely impressed by how helpful and proactive they were. The product required reset and over-the-air updates from their end, and the robot was up and running within a few hours.
By Cecilia
Response from Miko Robot USA· Sep 3, 2025
Thank you so much for sharing your experience! We're thrilled to hear our support team could help get your Miko 3 up and running—wishing you and your little one lots of fun and learning ahead!
