Very disappointing rental
I have rented from Mid Florida RV once a year for more than five years. This past year’s rental has shown that the inventory is getting more and more beat up but the prices continue to rise. We paid more than $3000 for a six day rental for a unit that was supposed to sleep five. When delivered (six hours late on a 6-day rental) we did not know but the RV’s propane was disconnected due to a leaking regulator. We went three days with no refrigerator, no oven/stove, no hot water, and most importantly, no heat when the temps dropped below 40 degrees. I’ve always recommended Mid Florida in the past because they have come out to fix things when they are broken but sending an RV out with a disconnected / broken propane tank is not ok. The RV was really beat up with broken shelves in the broken fridge, the dining table was too wobbly to support any weight so we couldn’t put cups on it. I can’t imagine how it would have supported an adult trying to sleep on it if we made it into a bed. Instead, we made two grown men (not related to each other) share the over-cab bunk. We had been promised an RV the same or comparable to the past rental, and instead we were given one with only one tiny slide out, when before we’ve had a longer RV with multiple slides. We were even charged more than the daily rate that is shown on the website. I’m leaving two stars because in the past they have treated us well, but this was really a one-star rental. I hope they are able to fix these shortcomings because customers should have a local option over the “big guys” out there, but right now, I can’t recommend using their services.
By G.S.