Great product and fantastic service
Great product and fantastic service. Worked with me to get exactly what I wanted and helped expedite the order. Absolutely recommend.
By Paul D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals.As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
MiaDonna (miadonna.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
639 approved reviews, newest moderated first
Great product and fantastic service. Worked with me to get exactly what I wanted and helped expedite the order. Absolutely recommend.
By Paul D.
My dad gave me a 0.25 Carat Round Cut Diamond and Martini pendant for my 50th birthday, and I'm quite satisfied! It's very pretty. And I'm glad that it was created in a lab.
By Lesley
Response from MiaDonna· Jul 18, 2019
Thank you so much Lesley for taking the time to write us a review. We greatly appreciate it and we are delighted to hear you were pleased with our Lab Grown Diamonds.
truly accommodating business. they wont disappoint!!!
By Julio D.
What an excellent company. Customer service was great phone calls are answered each time we called in. There is a few issues with the ring not Miadonna's fault. The ring needed to get resized in a short time and they completed the work two separate times and got the ring back within 7 days for the proposal. Justine's customer service is impeccable
By Jason B.
Response from MiaDonna· Jul 8, 2019
Hi Jason, thank you so much for taking the time to leave us a review. I'm so happy you had a great experience and that Justine was able to get the resize completed for you in time for the proposal. She is an absolute superstar! Congrats on the engagement and thanks again for choosing MiaDonna! Andrew.
Very quick and responsive customer service. Excellent craftsmanship and a quality solution for diamond hybrids.
By Shredder15785
Response from MiaDonna· Jul 8, 2019
Thanks for the review – we really appreciate it!
I am very pleased with the quality and fit of my engagement ring and wedding band. I love knowing that my jewelry is ethically sourced and crafted with care.
By Ellie K.
The team at MiaDonna has been nothing short of spectacular. I ordered both my wife’s engagement ring and wedding band through the company. The wedding band ended up being custom made to match the engagement ring perfectly. Corresponding multiple times with customer service and there custom item team they were kind, courteous, and accommodating. I’d be willing to recommend the company to anyone I know.
By Matthew
Very friendly staff. I recommend MiaDonna & Co. to everyone. I really enjoyed the fact that you could EW
By Christine C.