Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals.As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
MiaDonna (miadonna.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
639 approved reviews, newest moderated first
Excellent service, fully recommend if you are looking for an eco-friendly option
By Joe M.
Response from MiaDonna· Nov 4, 2019
Hello Jose We are delighted to hear you enjoyed your experience with MiaDonna. We are so pleased we managed to get your ring to you on time and we hope your proposal went well.
MiaDonna is a wonderful company that offers beautiful, lab-grown diamonds that are conflict-free. Their customer service is excellent and they want to make sure that you get what your heart desires at the end if the day. Great communication and always ready for the next email should you need to reach out. Highly recommend MiaDonna to anyone looking for beautiful, conflict-free diamonds and jewelry!
By Morgan F.
Fast and great customer service!
By Angelina L.
Response from MiaDonna· Nov 4, 2019
Thanks Angelina for your great review! We are so pleased to hear that you were happy with the service you received.
Great experience. No pressure, lots of good information! Highly recommended!
By Shawn S.
Response from MiaDonna· Nov 4, 2019
Hello Shawn, thanks so much for taking the time to write such a great review. Delighted to hear you were happy with the service you received!
Amazing customer service and beautiful craftsmanship. I have been recommending to anyone in need of a ring!
By Fallon L.
Response from MiaDonna· Nov 1, 2019
Thanks Fallon for your wonderful review. It is great to hear you enjoyed your experience with MiaDonna!
MiaDonna staff was a pleasure to work with. They are patient and happy to help with any requests. I had a great experience designing my one of a kind engagement ring and it turned out more beautiful than ever!
By Karrie
Response from MiaDonna· Oct 30, 2019
Hello Karrie We are delighted to hear that you love your ring. It was absolutely gorgeous and you were a pleasure to work with. Thanks for taking the time to write a wonderful review. We really appreciate it!
Wonderful customer service!
By A M.
Response from MiaDonna· Oct 29, 2019
Hello Adrian Thank you so much for taking the time to write a review. It is great to hear that you were pleased with the service you received.
The ring was beautiful. Shipping took a little longer but I was told that a custom CAD had to be made to make the diamond fit perfectly. The ring is perfect. The proposal went amazing and my fiancée loves it.
By Nicholas B.
Response from MiaDonna· Oct 29, 2019
Hi Nicholas Thank you so much for taking the time to right a great review. We are so pleased to hear you were delighted with the service and that your fiancee loves her gorgeous ring.
