Everything was perfect.
Everything was perfect.
By Kenneth H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals.As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
MiaDonna (miadonna.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
639 approved reviews, newest moderated first
Everything was perfect.
By Kenneth H.
Loved the try at home program...what a brilliant business model especially during COVID-19
By Elyse W.
MiaDonna is a great company. My sample rings shipped fast. The return packaging was included. They received my order and processed my refund quickly. A rep reached out to see if I had any questions, but was not pushy at all. The rings were beautiful - I will probably be choosing a ring from this company if I choose to ask for a new ring. Highly recommend!
By Sophie
Response from MiaDonna· Apr 9, 2020
Hello Sophie, thank you for taking the time to write a great review and we are delighted to hear you enjoyed the product and service you received.
Needed a size that wasn’t available and everyone was super helpful and nice. Loved my ring and the mission behind it. Highly recommend it!
By Stephanie G.
Response from MiaDonna· Apr 8, 2020
Thank you so much Stephanie for your wonderful review. We are delighted to hear you were pleased with the service and the product you received.
Beautiful ring!
By Kevin G.
Although it took a little longer to receive the product than I had hoped when it got here it was perfect. The delay wasn't on them though it was purely the CoViD-19 that caused the delay so I can't blame that on them at all. THe service was fantastic. I had one issue and it was resolved by mail and in a matter of minutes on the phone. Just a simple mix up on the certificate that showed 14ct white gold instead of platinum the ring though was exactly what I wanted so all they needed was to send out the corrected certificate and they got that to me in a couple of days. The next time I have a few thousand to spend on jewelry it will be here I'm sure.
By Gary
Great customer service. Very responsive. Overall a very satisfying experience.
By Anonymous
Response from MiaDonna· Apr 6, 2020
Thank you so much for taking the time to write a great review. We are delighted to hear that you were happy with the service you received.
Miadonna is extremely efficient and professional in their services. I appreciate their presence in this space, and especially the ability to shop from across the country. Thanks, Miadonna!
By C L.
Response from MiaDonna· Apr 7, 2020
Thank you Christiana for taking the time to write such a great review. We appreciate your feedback and it is great to hear you were pleased with the service you received.