Driver has many years of experience
Driver has many years of experience. Arrived on time.
By Stuart N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Metropolitan Shuttle is listed under Auto Parts & Wheels in Silver Spring, Maryland.
Metropolitan Shuttle (metropolitanshuttle.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
314 approved reviews, newest moderated first
Driver has many years of experience. Arrived on time.
By Stuart N.
Great experience from start to finish! I was a little concerned about utilizing this company because of some previews reviews, but in my experience, those reviews were unfounded! Miora was a delight to work with from the very beginning and offered VERY competitive rates for our corporate reception (better than 6 other shuttle companies). The drivers were early to the pick up locations and were on time to each subsequent location. I have no reservations in recommending them to others.
By Taylor B.
Response from Metropolitan Shuttle· Oct 9, 2018
Dear Taylor, Thank you for placing your trust in us. We work hard with each client to create a transportation plan that works for them both logistically and cost-wise. It makes us happy to hear that we were able to meet your expectations! We hope to help you again with all of your company's transportation needs.
Very good customer service and very good service
By Debilyn H.
Response from Metropolitan Shuttle· Oct 9, 2018
Hello Debilyn, Thank you for your review! We're happy to hear you liked the quality of our service. We hope to serve you again soon!
This company went above and beyond for us. The driver Howard was great with the team. Would use them again and again. THEY ARE AWESOME!
By Jordan N.
Response from Metropolitan Shuttle· Oct 9, 2018
Jordan, Thank you so much for your positive feedback! We always strive for excellent service and, based on your review, sounds like we hit the mark. Thank you again!
We've relied on Metropolitan Shuttle services in Toronto, Canada and most recently in Orlando FL. They are easy to work with and incredibly reliable.
By DAR
Every year I take a group of about 30 graduate students to DC for field trips and meetings with hospitality industry leaders. We have used Metropolitan Shuttle for the last 3 years and they are always professional, courteous, and wonderful. Will continue to use every year!
By MS Global Hospitality Business - Hilton C.
The driver was right on time and very professional. Thomas Eby made the process so easy from start to finish. I will definitely book with you guys again in the future
By ilovejelly2
Overall the trip was great
By SP Mathew - First Church Of C.