Great service
Great service, arrived on time and charter bus exceeded expectations.
By Atalie R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Metropolitan Shuttle is listed under Auto Parts & Wheels in Silver Spring, Maryland.
Metropolitan Shuttle (metropolitanshuttle.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
314 approved reviews, newest moderated first
Great service, arrived on time and charter bus exceeded expectations.
By Atalie R.
Used for multiple trips during our conference. Drivers were flexible, on time, and friendly. We loved working with Moira for scheduling and Melissa as our driver!
By Lissette M.
Working with Metropolitan shuttle has been a great experience! As a planner I look for event vendors that are professional, flexible and team players and that's exactly how the Metro team works. Shuttles are beautiful and clean as well, big plus! Will use them for more events in the future.
By Vanessa D.
Very Very happy with the company. drivers were very nice and helpful. Buses were clean.
By Dance with Me Ballroom ocean city N.
The process was easy. Booking it was quick. The driver was great.... could of gotten there a little earlier to have time to load. The bus was clean. Just be sure you confirm you are getting the correct bus a few days before!
By Lisa
Great bus company and friendly driver! Def recommend for wedding. Troy
By Troy L.
After being left without transportation the day before an event, Metropolitan saved the day! They provided us with a comparable bus and professional driver who was on-time and flexible to the delays we experienced during the event. Great experience! We will definitely book again in the future with Metropolitan. Thanks again!
By Timothy K.
Good luck trying to get them to respond. They won't. Manager won't even return a call. Left me completely hanging and now I have to scramble to find another option. Don't even bother with this company.
By Christie K.