Metro BankReviews of metrobankpc.com

Counter staff very helpful. Long wait to speak to adviser to see staff sitting around. Not a great long

We have just opened an account with Metro Bank and we were very impressed with Veronica, the person who opened our account, other staff and premises. We think it's impressive that the managers are on the "shop floor" and accessible. Although "proof is in the pudding" and it is too early to give 5 Stars - so far so good. The call centre phone was answered very quickly, which is amazing. Normal holding time for any bank is a good 20 mins! Please keep up the service Metro Bank.

You guys are amazing in customer service, shout out to your branch in Bath city centre.

What a pleasure to walk through the empty streets of lockdown London to find the flagship Holborn branch open and welcoming. Very helpful cashier sorted out new card PIN problem, and noted that smiling Mr Byron, the manager, was cheerfully ensuring high standards by working behind the main counter. Despite some problems sometimes (and which bank hasn’t?), Metro still has an individual touch to its identity. Shares are currently a VERY good buy.....