shameful
shameful, they discriminate against my company, because it does business with Algeria and they say that it is a country of risk, while it is a current bank account.
By Ohipo A.
Monday, November 9, 2026 · Customer reviews of US businesses
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269 reviews
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Metro Bank is listed under Banking & Money in Birmingham, Alabama.
Metro Bank (metrobankpc.com) has 269 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
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shameful, they discriminate against my company, because it does business with Algeria and they say that it is a country of risk, while it is a current bank account.
By Ohipo A.
Shame really,However i feel that the whole experience inc the app is better at Starling.This means that I will be soon switching out the Metro account for another one elsewhere.
By mehboob K.
This Bank is the worst I have come across, they never admit when there wrong, over a 100 was taken from my Daughter's account they say they don't know where it is gone, I don't think that they even tried to find out,
By Sara-Jayne P.
This bank is breaching Article 49 – Accessible format of Convention on the Rights of Persons with Disabilities (CRPD)
By James C.
A disgrace closed an account given interest then told two days later i owe then some back.i have to pay parking and my time spent ages on the phone trying to sort there mess out costing the bank in wages.its going down take your money out reads the reports its alarming and the app well thats another downer
By Glenn B.
Since Thursday 6/10/22 my Banking App has been down it’s now Saturday 8/10/22 , can’t get hold of customer service , all it says on the App we’re working on it , well clearly not !!! Lot of rumours Metro has been hacked ? Customer Care obviously not Metro's priority , come on Metro do better too many customers being inconvenienced times are hard as it is without being unable to access your own £££££
By Flossy D.
Most useless bank
By Sam
Dreadful service at Oakgrove Milton Keynes. Waits in excess of two hours to get help! No sympathy! Don’t they realise that we have professions. I cannot cancel my patients appointments just to sit in their branch. I will now transfer my account and urge everybody to complain then Mr Frumpkin might do something. He cannot even be bothered to reply to my email.
By Bob R.