Great Customer Service
Quick response with email question. Product shipped timely. Was delicious.
By Tracy H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
42 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Merchant of Wine curates domestic and international wines for every occasion. Discover classic producers, new discoveries, tasting sets, and gifts with personal service from our Los Angeles team. Local LA delivery is free on $100+ orders. California shipping is $20 on $100+ orders. Outside California shipping is $40 on $300+ orders to eligible states. Adult signature 21+ required. Weather holds available by request so your bottles arrive in great condition. Need help choosing a bottle or coordinating a gift message or hold for pickup?Email: [email protected]
Merchant of Wine (merchantofwine.com) has 42 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
42 approved reviews, newest moderated first
Quick response with email question. Product shipped timely. Was delicious.
By Tracy H.
Price and fast delivery. Quality shipping materials.
By Gary H.
Couldn’t do the tasting till friday night and all wines were bad by then
By Rick F.
Very well organized delivery. Received my order as expected.
By Joan
Love these guys - amazing selection, value, and best service in town. Can’t recommend highly enough.
By Russ S.
Like the speed of delivery but not crazy about the email I received after I placed the order basically telling me that if I really want the order to get here I damaged or not ruined by “weather”, I will need to spend more on shipping.
By HU-adcom
You copied my address incorrectly and then I had to pay $27 to change the delivery address.
By Larry W.
Easy transaction and product was packaged very well.
By Anthony