Shipping took longer than expected
Shipping took longer than expected
By Steven
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,734 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Meowant! Smart pet products designed to make life easier for you and happier for your cats. Visit our Website Shop Best Seller Contact Us
Meowant (meowant.com) has 4,734 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,734 approved reviews, newest moderated first
Shipping took longer than expected
By Steven
I love these
By deana
Received very quickly. I can’t leave a product review because I haven’t set it up yet due to having surgery. I’m very anxious to see how it works.
By Vicki
Love opening size and low to floor style. Bought as my bigger cat was not comfortable using the smaller size of the other one I have.
By Vicki
Unable to reach customer support. No phone number. I tried chat and spent time with AI. No resolution.
By Ben D.
Response from Meowant· Oct 19, 2026
Hi, I sincerely apologize for the frustration you experienced trying to reach us — I completely understand how disappointing it must be when you don't get the help you need. You can contact us directly through the email address listed on our website. We've already sent you an email. If you're experiencing any problems with this product, please reply to that email and share a video showing the issue, so our team can look into it and assist you as quickly as possible. Thank you for your patience, and I'm sorry again for the inconvenience.
The litterbox came relatively quickly and was easy to set up and connect to wifi....don't know if the cats like it yet
By Mary
You have sent 2 emails asking me for a rating. I was waiting to see if you would respond to the email I sent 4 days ago about issues I am having with my brand new box before rating, but you haven't so maybe a low review will get a response. Both of the litter sifting panels are not functioning properly and hang there instead of snapping back into place after a cleaning. I sent a video with the email so please reference that and get back to me. This happened on the first cycle after setting it up so it seems to be a defect with the box I was sent. Would like a replacement. UPDATE: Customer service got back to me and solved the issue. Product is working.
By Jill
Response from Meowant· Oct 19, 2026
Hi, I sincerely apologize for the delayed response — we've been experiencing a high volume of emails recently, which has slowed down our reply time. I completely understand your frustration, especially when you're dealing with a brand-new product that isn't working properly. I want to let you know that we have already replied to your email regarding the issue with the sifting panels. Our team is currently reviewing the video you sent and consulting with our technical specialists to determine the cause of the problem. We are committed to resolving this for you. Thank you for your patience, and I'm sorry again for the inconvenience and the wait.
Easy to set up and cat are loving it.
By Timothy