Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
268 reviews
MelodySusieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products.Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.
MelodySusie (melodysusie.com) has 268 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
268 approved reviews, newest moderated first
Live melody susie they’re drill and dust collectors are great for good prices. The costumer service team is amazing my drill had a malfunction with wiring and they helped resolve the issue with great communication.
By Ambriea B.
Everything was great! the drill was in good conditions! and it works perfectly! highly recommend 💗🎀!!!
By candy A.
I love melody susie !! I upgraded drills and I love it so quiettt! I love how nice the service team is and how fast it got delivered <3
By Sherlyn A.
I love how quiet the E-file is! Almost seems like it’s not even on. Easy to work with.
By Keren A.
I ordered the wrong item, and they replaced it with no cost. I’m so thankful they took the time to resolve my issue! Best costumer service :).
By Laura
I’ve had my sparkle plus drill for about 2 years now and it has never failed me! I misplaced the charger and they sent me a new one with no problems. Customer service is very attentive and responsive. I wouldn’t choose anyone else over Melody Susie 💗
By Andrea Y.
The charger for my Sparkle Plus(MM400C) Rechargeable Nail Drill 35,000 RPM went out and I was concerned I would not be able to receive a replacement without having to buy another drill. So I reached out to customer service and they were so helpful. They promptly responded and helped me order a charger. They even stayed in contact with me until I received the replacement. This experience by far has the best I’ve had with any company’s customer service!!
By Alicia
My nail drill stopped charging and when I contacted the company to see what my options wore, it took little to know time before they decided to send me a new one at no extra cost. It was fast, efficient, and got straight to the point! I felt like I was heard and there was already solutions waiting for me.
By Tessa D.
