Melb MoldsReviews of melbmolds.com

Response from Melb Molds· May 30, 2025

Hi Bene 🌸 We’re truly sorry to hear that you were disappointed with your purchase. At MelbMolds, we take pride in creating high-quality, handmade molds, and it’s upsetting to know that 3 out of the 4 did not meet your expectations. We appreciate your feedback about the keychain molds and the cloud mold – this helps us improve. Regarding the thickness and clarity issues you mentioned, we’ll review the specific designs you received to ensure they meet our quality standards. The medal mold working well is a small silver lining, but we understand that’s not enough. We’d love the chance to make this right. Please reach out to us directly via message or email with your order number, and we’ll do our best to offer a fair solution. Thank you again for your honest review — we’re always working to improve. Warm regards, MelbMolds Team

Response from Melb Molds· Jun 4, 2025

Thank you so much for your kind words and wonderful review! 🌟 We're so happy to hear that you're enjoying the silicone molds and finding them easy to work with. It means a lot to us to know that you're satisfied with both the products and the support from our team. We’re always here to help — and yes, we do our best to accommodate custom mold requests whenever possible! 💛 We can’t wait to see what you’ll create next. Thanks again for your trust and support! — The MelbMolds Team

Response from Melb Molds· Jun 4, 2025

Thank you so much for your lovely feedback! 😊 We're truly happy to hear that you're always satisfied with the quality. Your continued support means the world to us. We look forward to sending you many more creations to enjoy! 💛 — The MelbMolds Team

Response from Melb Molds· Jun 4, 2025

Bedankt voor je fijne review! 😊 We zijn blij dat je tevreden bent met de kwaliteit en onze snelle service. We kijken ernaar uit om je weer van dienst te zijn bij je volgende bestelling! 💛 — Het MelbMolds Team

Response from Melb Molds· Apr 9, 2025

Thank you for your review! We're glad to hear you're happy with the product. We apologize for the inconvenience caused by the customs fees. Recently, we moved our operations, and while we are in the process of restocking our products in a warehouse in Germany, some customers may have to pay customs fees during this transition period. Please send us your order number and the customs fees you paid to our email at [email protected], and we'll be happy to refund any customs fees. We truly appreciate your understanding and hope this issue is resolved to your satisfaction soon!

Response from Melb Molds· Apr 9, 2025

Thank you for your opinion 🥰