Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35 reviews
Medsole RCM LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At MedSole RCM we are specialized in managing complexities of credentialing and billing, we want you to be focused on delivering best patient care. We do have an expert who can help you to boost your practice revenue in all sectors. We assure you that our comprehensive solutions can increase your productivity, mitigate risk and improve cash flow.
Medsole RCM LLC (medsolercm.com) has 35 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
35 approved reviews, newest moderated first
I had a good experience with Medsole. They were very responsive and timely in their communications and credentialing.
By Holly H.
Response from Medsole RCM LLC· Sep 14, 2026
Thank you for your kind review! We’re glad to hear you had a positive experience with MedSole. Our team takes pride in being responsive, timely, and efficient throughout the credentialing process. We truly appreciate your trust and support!
Have had a Great experience so far with Medsole Aayian and Noah have been very responsive and are working hard to get our company credentialed with 10 different insurances !
By Zoey P.
Response from Medsole RCM LLC· Sep 14, 2026
Thank you so much for sharing your experience! We’re thrilled to hear that Aayian and Noah have been responsive and supportive throughout the credentialing process. Getting your company credentialed with multiple insurance providers can be a detailed process, and we’re committed to making it as smooth and efficient as possible. We truly appreciate your trust in MedSole and look forward to continuing to support your company!
Incredible group, wonderful and detailed oriented outfit. Big fan of these delightful communicators.
By Ted K.
Response from Medsole RCM LLC· Sep 14, 2026
Thank you so much for your wonderful feedback! We truly appreciate your kind words and are delighted to know that you had such a positive experience with our team. Your support means a lot to us, and we’ll continue striving to deliver thoughtful, detailed, and exceptional service. We’re grateful to have you as a fan!
It has been great working with Medsole thus far. They are affordable, extremely fast, and reliable. Alton in particular is professional and courteous. Would definitely recommend
By Dr. V. M. A.
Response from Medsole RCM LLC· Aug 4, 2026
Thank you for your wonderful review! We're thrilled to hear that your experience with MedSole RCM has been positive. Providing affordable, reliable, and efficient services is at the core of what we do, and we're glad we've been able to meet your expectations.
Follow up: Medsole RCM posted my private residential address as my business address, and as my mailing address, when a separate mailing address had been given since day 1. (MedSole, see your emails from 2/5/26-7/31/26, and you'll quickly find emails relating to this issue and the wrong EIN created for a Type 2, like several emails from today.) Thank you, Trustpilot, for recognizing I'm not faking or defaming, I'm sharing a horrific experience. Obviously they've already destroyed my confidentiality, I'm not identifying myself here because doing so again exposes my home address in the process; I've had enough of that, thank you. What I do want is a full refund. Final update: MedsoleRCM gave full refund. They also keep emailing me to take down the review, but buyers need to consider their options based on consumers real-life experiences, and a refund does not negate the lived experience, or the ongoing repercussions.
By BizRevue
Attempting to get credentialed with MedSole was the biggest mistake I made in launching my practice. Every application they submitted for me was incorrect or incomplete in some way, and I am still feeling the financial impact of that. I have lost thousands of dollars in income that would have been reimbursed by payers by now if they had done things correctly, and I have had to refer out several longtime clients, as MedSole completely dropped the ball on finishing complete applications that would have allowed me to keep them in my new practice and stay afloat financially. Despite repeated requests to speak to their executive leadership or legal team, I did not receive any response from their leadership until I reported them to my state’s attorney general. I did this after they signed a binding contract with a payer, including a federal tax document, in my name without me ever providing them consent to do so, or them even showing me the contract or tax document before signing them in my name. That fraudulent contract committed me to half of my normal reimbursement rate with that payer, and I never would have signed that if I had been able to see it. After I reported them to the state, I did hear back from someone in MedSole operations, who made a lot of promises to fix the situation, most of which were never fulfilled. Additionally, despite advertising all over their website that they are based in Arizona and offer US-based billing, LinkedIn shows that almost every employee is based in Pakistan, and their “address” in Arizona is just a Mail Shack mailbox when you google it. I truly believe MedSole’s business practices are at best misleading to consumers, and at worst, legally fraudulent and devastating to the earning potential of a new business owner.
By Elaine
Response from Medsole RCM LLC· Jul 31, 2026
Dear Elaine, We are genuinely sorry to learn that your experience did not meet your expectations. At MedSole RCM, we take every client concern seriously and are committed to maintaining the highest standards of professionalism, compliance, and client service. We respectfully disagree with several of the statements and conclusions presented in this review. While we cannot discuss confidential client matters in a public forum, we believe it is important to clarify that, upon receiving your concerns, our team worked diligently to address them. We remained engaged throughout the process, investigated the issues raised, and ultimately reached a resolution, including issuing a full refund in good faith. We categorically reject any implication that MedSole RCM engages in fraudulent or deceptive business practices. Compliance, ethical conduct, and client trust are fundamental to our organization, and we operate under established internal procedures designed to protect our clients' interests. MedSole RCM is a global healthcare revenue cycle management company serving providers across the United States through an international team of experienced professionals. Our operational model has always been transparent, and we remain committed to delivering quality services while continuously improving our processes. Although we regret that your experience did not reflect the level of service we strive to provide, we appreciate your feedback, as it helps us strengthen our operations. We sincerely wish you success with your practice and remain committed to serving all of our clients with integrity, professionalism, and accountability. Regards, MedSole RCM Management
Alton James was outstanding throughout my credentialing process with MedSole. He was professional, responsive, and kept me informed every step of the way. Alton made the entire process smooth and stress-free, and I truly appreciated his attention to detail and excellent communication. I highly recommend Alton James and the MedSole team for anyone needing credentialing services.
By C. J.
Response from Medsole RCM LLC· Jul 31, 2026
Thank you for your kind words and recommendation! We're thrilled to hear that Alton James made your credentialing process smooth and stress-free. Your recognition of his professionalism and dedication means a great deal to our team. We truly appreciate your trust in MedSole RCM and look forward to supporting your continued success.
Adam at Medsole RCM LLC has been exceptionally helpful throughout the credentialing process. He responds promptly to my concerns, provides thorough step-by-step guidance, and clearly explains the underlying reasoning for each requirement. Thank you Adam! Donna Harris Board President AZ Lions Vision and Hearing Foundation of MD21
By Donna H.
Response from Medsole RCM LLC· Jul 31, 2026
Dear Donna, Thank you for your wonderful feedback! We truly appreciate you taking the time to share your experience. We are delighted to hear that Adam provided the responsiveness, guidance, and support you deserved throughout your credentialing journey. Your kind words are a great encouragement to Adam and our entire team. Thank you for choosing MedSole RCM. We look forward to continuing to support your success! Best Regards MedSole RCM Management
