The experience was great
The experience was great. From the initial sale to the warranty, everything was handled smoothly and efficiently. I would recommend to anyone. Helpful and professional .
By Ken
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
115 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Medshopdirect is listed under Health Equipment.
Medshopdirect (medshopdirect.com) has 115 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 112 reviews with 5 stars · Clear filters
The experience was great. From the initial sale to the warranty, everything was handled smoothly and efficiently. I would recommend to anyone. Helpful and professional .
By Ken
Very helpful and fast
By Mary A.
Omar was very helpful great to work with very knowledgeable.
By Marylin R.
The bed is exactly what we needed for my husband after a severe stroke. Omar provided excellent, professional and compassionate costumer support. He was very attentive and supportive and made sure our every need was taken care of.
By ELIZABETH L H.
I got the exact mattress I needed at an excellent price. Fast delivery. Plus, the customer service was superb!
By Gwenny
Omar recommended some mattresses for my mom's hospital bed. At 90, Mom wants comfort so she can sleep peacefully. Well I found the perfect mattress for Mom thanks to Omar's recommendations. Medshopdirect offers a variety of mattress options and sizes. I purchased Icare's IC30. What a great choice that was! Mom loves that it fits her bed better, has a nice thickness and gives her the support she wants. Plus Mom said it is so comfortable. I will buy again at Medshopdirect for their great selection, good pricing, friendly staff, ease of purchase, and timely delivery. Thanks again Omar!
By Sandra
Omar went over and beyond to assist me with the purchase of my icare bed. I am in California and would recommend med shop direct for their ease of my purchase.
By Lakee I.
Omar at MedShop was extremely helpful, our bed arrived on time, and we felt comfortable doing business with MedShop!
By Jace B.