Customer service was great
Customer service was great! Stacy helped me with my order and questions. The ordering process was very easy because of Stacy. Highly recommend MedMart online.
By Pamela M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
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One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Customer service was great! Stacy helped me with my order and questions. The ordering process was very easy because of Stacy. Highly recommend MedMart online.
By Pamela M.
My husband needed a new wheelchair. We configured one online and it is shipping out tomorrow. I am sooooo relieved. Buying one locally was just a nightmare. Buying one from MedMart was a dream.
By Margaret
Easy and exactly ehat he needed
By Terry C.
Quick delivery , attentive and knowledgeable sales staff, easy to deal with. Excellent delivery man,too
By Sandra P.
I ordered a full electric hospital bed for home use - shipping was quick and assembly was mostly easy.
By J.D. S.
Shipped out immediately.
By Jean C.
Before I pushed the “Place Order” button it said the part was in stock and would ship the next morning. Then took the money out of my account right away! The next morning I got a e-mail that it wouldn’t ship until middle of March! I called to cancel the order right away and they said 8-10 days before I would get my refund!
By Preston W.
Response from Med Mart· Feb 10, 2022
Good evening, Thank you for your feedback and I understand your frustration. Due to the pandemic most businesses are seeing extended lead times due to supply chain and freight challenges. The website is updated daily, but the lead times can change with no notice. If we can be of assistance in the future, I recommend calling to speak with a representative to confirm the product you need is in stock. Thank you, MedMart Team
Ordering process was simple. Received item promptly.
By William C.