Lyn very helpful in purchasing the bath…
Lyn very helpful in purchasing the bath chair product. Very excited to have my sister utilize this when it arrives.
By Carol G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
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One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Lyn very helpful in purchasing the bath chair product. Very excited to have my sister utilize this when it arrives.
By Carol G.
Stacey was super knowledgeable, patient and helpful in choosing a bed and guiding me through the order process. With the stress of having to deal with illness, it is very important to have this kind of service.
By Mitchell S.
I was kept informed while part was being located. purchase process was smooth and quick.
By ben R.
the young woman who helped me was very pleasant and knowledgeable. She answered all of my questions. I am looking forward to receiving the mattress topper.
By Catherine A.
Kristan was FANTASTIC !!! I had so many questions and she was so patient and answered them all and was so kind. Kristan was so professional, and represented your company very well. Every company would be lucky to have her on their staff
By SHARON A. O.
Darrel was helpful on the phone
By Dan M.
good communication
By Gene M.
I canceled my order prior to them shipping it over a week ago and they still have not given my refund back for the hospital bed that I never received. Extremely bad customer service.I have called and emailed every day and they just keep saying that the refund has been requested but they have not processed it yet. I have contacted my credit company and I am disputing the $3400 charge that is still remains on my credit card. I will never do business with this company again.
By Valerie
Response from Med Mart· Feb 16, 2022
We recently refunded your order in full. It can take up to 14 business days for this money to be reflected in your account, depending on your banking institution. Thank you, MedMart Team