Very simple ordering process
Very simple ordering process. Extremely helpful chat and phone support.
By Linda L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Very simple ordering process. Extremely helpful chat and phone support.
By Linda L.
Easy process to explore and purchase just the right fit (We'll see when it arrives)
By Diana G.
We got all the way through ordering and then I was told it would take 2 weeks for delivery. I wish delivery was discussed sooner, it would have saved a lot of time. Also, when I ordered and then immediately canceled, I was told the refund wouldn’t go through until Monday, which is ridiculous. Not a great first time experience.
By Carmen
Response from Med Mart· Apr 8, 2022
Thank you for your feedback. We are seeing delays in certain products, we are keeping lead times current on the website as best as we can. If the need arises, we hope you give us another chance to serve you in the future.
Quick response, quick delivery, quality product. Happy with my walker.
By John L. G.
All questions and processes explained well.
By Michael W.
I wanted to order one to make sure it would work on my acrylic shower wall, whine is slight wavy in texture, but it would not let me adjust what appears to be an auto matic minimum of two suction shower grab bars
By Carol
THE YOUNG LADY WAS MORE PROMPT THAN THE LAST TIME AND VERY COURTEOUS TO ME ALTHOUGH I HAVEN'T RECEIVED CALL FROM REPAIR YET, GETTING A LITTLE WORRIED
By Carol H.
Actually, to rate the quality of service I received as Excellent is an understatement. The sales person's level of knowledge was outstanding, as she was very helpful on the product I selected. I truly appreciated the patience she had with me from start to finish.
By Purcellyne P.