Great customer support
Great customer support
By Henry A.
Response from Med Mart· Apr 3, 2026
We appreciate the feedback and your business!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Great customer support
By Henry A.
Response from Med Mart· Apr 3, 2026
We appreciate the feedback and your business!
Delivery was odd. There was no way to track the bed. I finally called the shipping company and they said " oh, yeah it's here, we will deliver it in 3 days". The bed has taken some time to get used to and the controller is difficult to handle. I like the bed, the raised head and leg features are great.
By SHM
Response from Med Mart· Apr 3, 2026
We apologize the delivery felt odd to you, but we are so glad you are happy with your purchase. Please let us know if we can be of assistance in the future.
I am extremely pleased with the service provided by Stacy and Med Mart. I highly recommend this company to anyone looking to purchase a handi-cap ramp.!
By Nick D.
Response from Med Mart· Apr 3, 2026
Thank you for the feedback! We will make sure Stacy is recognized for her great service. Please let us know if we can be of assistance in the future.
Darryl was great!!!!!!!!!!!!
By Wayne K.
Response from Med Mart· Apr 3, 2026
Thank you for the feedback! We will make sure Darrell is recognized for his great service. Please let us know if we can be of assistance in the future.
The team was very helpful they directed me to their website and got approved immediately for a new scooter outstanding job people
By Ardis L.
Response from Med Mart· Apr 3, 2026
We truly appreciate your business and the positive feedback , Please let us know if we can be of assistance in the future.
Did not have all the parts I wanted. Got PN from manufacturer.
By Dale W.
Response from Med Mart· Apr 3, 2026
I am sorry we could not fulfill the specific parts you needed. I am hopeful you will be able to find what you need. Please let us know if we can be of assistance in the future.
Very helpful staff, ordering was easy, Sean went to great length to make my purchase as painless as possible,even after I changed the length of my ramp after my order had already been filled and completed. Ramp and platform were easy to put together once you watch the videos. I was actually able to put the whole thing together all by myself. Thank you Med Mart.
By Rick M.
Response from Med Mart· Apr 3, 2026
Thank you for the feedback! We will make sure Sean is recognized for his great service. Please let us know if we can be of assistance in the future.
Easy to navigate site. Followed all directions for success in ordering
By Russel A.
Response from Med Mart· Apr 3, 2026
Thank you for your business and the positive feedback!