Kristin was a super help
Kristin was a super help - great experience helping me to order a scooter
By Astronomychick
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
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One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Kristin was a super help - great experience helping me to order a scooter
By Astronomychick
I am happy with my scooter
By Martha J.
Response from Med Mart· Oct 12, 2022
Thank you for your business and feedback, I am glad you are satisfied with your scooter! Thank you, Medmart Team
Nice product line but read the fine print on any returns! A steep restocking fee and you will pay hefty shipping costs for returns. Not a sustainable or fair way of doing business, especially for seniors on a fixed income.
By Rita G.
Response from Med Mart· Oct 12, 2022
Thank you for your feedback. We are transparent about our return policy to avoid any surprises in the event a return is needed. Thank you, Medmart Team
I purchased your product online and the lady who assisted me, Lin, was courteous, helpful, knowledgeable and very professional.
By Otis
While placing my order the salesman was very courteous, helpful and answered all of my question.
By Charlotte R.
Christine was great. answered all my questions and completed the order in a very friendly and efficient manner.
By Audrey B.
Our first experience with Med Mart went very well. We ordered a transporter chair and they provided feedback every step along the way. The product arrived well within the expected time in pristine new condition. The product itself was everything it was advertised to be and we are extremely satisfied with our experience. We will continue to deal with Med Mart in the future.
By Vininie M.
Called to cancel my order due to funds in my account. was going to order in a couple of weeks again however, did not see cancellation order in my email assuring me that this was done. Very disappointed. Your Order #1000110790 Carolie Lloyd-Raines
By carolie R.
Response from Med Mart· Oct 12, 2022
This order has been cancelled and your refund is being processed. Thank you, Medmart Team