Honset person
Honset person, Mike Poole.
By NM
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Honset person, Mike Poole.
By NM
Good service
By Peggy L.
Customer Service Experience 01/25/23. DiAnn Hawkins Your staff were friendly and knowledgeable. They helped me with placing my order immediately. Very professional.
By DiAnn H.
Salesman was great, took time to listen to my concerns & needs while buying a recliner. The delivery by freight company fell short.
By customer
Had a great over the phone order. Thank you
By Susan R.
Medmart promises 100 Percent satisfaction. But medmart refused to approve a return of items that I didn’t even open And the customer service representative was rude I won’t ever order from medmart again
By thomas R.
Response from Med Mart· Feb 14, 2023
Thank you for your feedback and we apologize for your dissatisfaction. We take multiple steps to ensure customer's are aware of our return policy, especially on orders that the customer makes without speaking to a sales representative. We want to transparent on our return policy to avoid negative customer experience, to help with this, all customer must acknowledge our return policy prior to check out. We apologize, but we must stick to the policy which was agreed upon at checkout.
Easy to navigate. I have a heart time with electronics and your site is easy
By Margaret F.
Scott made my shopping experience great. He helped me choose the bed I needed and was very helpful and answered all of my questions.
By Patricia A D.