Salesman did not provide my 5% discount! I’m paying full price!!!
I’m paying full price! Sales person didn’t offer me a 5% discount that was available?!?!!!! I’m loosing $135.00 on a $2,700 purchase.
By Don C.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
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One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
I’m paying full price! Sales person didn’t offer me a 5% discount that was available?!?!!!! I’m loosing $135.00 on a $2,700 purchase.
By Don C.
Customer service representative by the name Lynn helped me. She was very knowledgeable and courteous. My wife works in a skilled nursing facility as an RN. I asked all the Delicate questions and she was able to answer them with her confidence! She’s the best!
By Barry G.
You were not out of stock got it on thur this is the second one have order from yall the fist one is still going strong good product
By james
Still waiting for delivery on 2 out of 3 items that I ordered. Was told delivery would be on Feb 1 or 2. No word that my items have shipped ??
By ROBERT P.
All I expected I got, and got even a bit more. jimD
By JimD
Kristen was very efficient and friendly. She quickly found the information I needed. I certainly hope the seat can be to me at the tend of next week as suggested ... as my surgery is scheduled for Monday, Feb. 13 and I will NEED this then!
By Chuck
Product ordered was never shipped. Customer service required several followups to finally get an answer that my account would be credited in 7 to 10 days. Funny how they charged my account immediately and then it takes up to 10 days to get the credit. I can not recommend med mart for any purchases. They seem totally confused about customers needs.
By Tom D.
Response from Med Mart· Feb 14, 2023
Thank you for your feedback, and we apologize for any inconvenience. I show your order was cancelled and refunded. Thank you, Medmart Team
Stacy was the Rep that answered all of my questions and gave me her extension if I had any issues. She was great helping me select the different options with the hospital bed and delivery.
By James W.