Excellent
Excellent. Next day delivered. I forgot to add one thing and they immediately sent it out. Great experience
By Jean M.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Excellent. Next day delivered. I forgot to add one thing and they immediately sent it out. Great experience
By Jean M.
Very nice lady
By Tom M.
Quick, easy and painless! Lol Super simple process, just fill in info and done. Thanks
By Jeffrey
I was very nervous about purchasing a new bed. Kristan put me at ease and answered all my questions. She was very professional and extremely helpful. I called her the next day to put in the order, which was easy and painless. Now I’m very excited for the delivery of my new bed!
By D. V.
Easy. Gave all the specs for the scooter so I could make an informed decision.
By Judy M.
My husband bought my mother in law a lift chair for well over 2500 dollars. We received faulty chairs each time and now we cannot get a refund. The chair is too hard for her to even sit in for more than a few minutes and the head rest/top of chair is non existent and no one in the office is willing to work with us to solve this issue. Bad business Med mart. We are out of 2600 dollars and stuck with a faulty chair.
By Unhappy C.
Response from Med Mart· Jun 24, 2024
This review is not attached to a purchase order, I reached out requesting more information so we could look into this, but have not received anything. Thank you.
Product was delivered faster than expected
By Ricky M.
Response from Med Mart· Jun 14, 2024
Thank you for taking the time to share your positive experience. We're thrilled to hear that our speedy delivery exceeded your expectations. Your satisfaction is our top priority, and we're delighted to have met that mark. We appreciate your trust in our services and look forward to serving you again in the future. -Julie B. National Sales and Operations Manager
Customer service was swift and personable, helped meet needs
By Melanie T.
Response from Med Mart· Jun 14, 2024
Thank you for taking the time to share your positive experience. We're delighted that our customer service team was able to assist you promptly and meet your needs. Your feedback is greatly appreciated and will be shared with our team as motivation to continue providing exceptional service. We value your satisfaction and look forward to serving you again in the future!! -Julie B. National Sales and Operations Manager