Med MartReviews of medmartonline.com

Response from Med Mart· Jun 25, 2024

We strive to provide excellent customer service and are committed to addressing your concerns. I can assure you, it is not my intention to lie, but to help our community and customers through providing quality goods and excellent customer service. We do have a Daniel on staff, I truly misread/understood the name as the female name, Danielle in the original complaint. In order to eliminate the back and forth on this platform, I do need further information. This review came through as Customer 7: source organic, there is no identifying information to your purchase order so I am not able to determine which order this review is associated with. I would like to offer my sincerest apologies for the negative experience you have had and would like the opportunity to remedy the situation.

Response from Med Mart· Jul 12, 2024

We understand your frustration with the misquoted battery information. We strive to provide accurate information and apologize for the inconvenience this caused. We appreciate your feedback and will use it to improve our services.

Response from Med Mart· Jun 24, 2024

We are not able to dictate delivery dates, but each item has a description stating when the item will ship. Once the item has shipped, the customer receives tracking so they can keep an eye on the tracing. Thank you.