Excellent service!
Excellent service!
By Don M.
Response from Med Mart· Aug 4, 2026
Thank you! Please let us know if we can be of further help.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Excellent service!
By Don M.
Response from Med Mart· Aug 4, 2026
Thank you! Please let us know if we can be of further help.
Very informative and patient with questions.
By Bridget D.
Response from Med Mart· Aug 4, 2026
Thank you! Please let us know if we can be of further help.
I purchased a tricked out electric hospital bed in April of 2025 from Med Mart for $2,672.92 for my 98 year old mother with Alzheimers. Sixteen months later the bed stuck in the down position. I get it, story of my life, warranty was only good for a year. But Med Mart could not even provide for a service call or a name in Billings, Montana to fix on my dime. So the lesson is, save your money, and just throw your loved one on a mattress on the floor like some drug addict. Works just like a two grand bed from Med Mart. Brian Biggs in Billings, Montana
By Brian B.
Response from Med Mart· Aug 4, 2026
Our records indicate we provided our technician partner for repairs. If they were not able to assist, please let us know so we can assist.
YOUR AGENT, PATRICK BY PHONE, WAS WELL INFORMED RECOGNIZED MY NEED FOR A TALL DRIVE MEDICAL ROLLATOR, VERIFIED MY SPECIFIS FOR ORDERING, TOOK OUR CARD INFORMATION EFFICIENTLY, AND IN GOOD TIME VERIFIED OUR ORDER. HIS ECHO CHAMBER EFFECT AT HIS END MADE IT DIFFICULT TO HEAR AND UNDERSTAND SOME OF HIS RESPONSES. THESE DAYS BAD CONNECTIONS ARE A RARITY, AND IN THIS CASE, WAS NOT DESIRABLE.
By JOSEPH ANDREW H.
Response from Med Mart· Aug 4, 2026
We are sorry about the phone issue, but I am glad we were able to help with your order. Please let us know if we can be of further assistance.
did not receive cart 12 promo code. am retired and fixed income. possible to still apply? thank you
By Richard C.
Response from Med Mart· Aug 27, 2026
Thank you for your 5 star review. Please reach out to a member of our sales team and they will be happy to assist you! 888.260.4430
Straight forward
By Olaf Rolling T.
Response from Med Mart· Aug 4, 2026
Thank you! Please let us know if we can be of further help.
I felt like they actually cared and answered all my questions
By Kenneth L.
Response from Med Mart· Aug 4, 2026
Thank you for your kind words, this review means a lot to us.
Sean was great quick response and worked to make sure I got what I wanted
By Michael F.
Response from Med Mart· Aug 4, 2026
Thank you for the kind words, we appreciate your review and business.