Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
Med MartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Company rep was very helpful.
By Shart
Response from Med Mart· Sep 7, 2024
We appreciate you taking the time to share your positive experience. We're glad to hear that you received helpful assistance from our representative.
Very helpful
By Ernest J.
Your videos were very helpful and your ordering process was quick and easy.
By Dan
Response from Med Mart· Sep 7, 2024
We appreciate your kind words! We're thrilled to hear that you found our videos helpful and that your ordering experience was smooth. We strive to make our content and services as user-friendly as possible.
Quick and easy ordering
By Craig M.
Response from Med Mart· Sep 7, 2024
We appreciate your kind words and are glad to hear that you found our ordering process quick and easy.
Quality at a great price.
By Randy
Response from Med Mart· Sep 7, 2024
We're so glad to hear you're happy with the quality and price!
Sean was excellent with helping us get the correct bed for our son who recently had sepsis. We are excited to be getting the bed with the necessary requests that we need. He researched our requests and responded back to us very quickly. Great customer service.
By Jolanda
Response from Med Mart· Sep 7, 2024
We are thrilled to hear about your positive experience with Sean. It's wonderful to know that he was able to provide you with the necessary support and information to find the perfect bed for your son. We are committed to providing excellent customer service and appreciate your kind words.
Easy to order
By BRENDA
I told the consultant that I wanted a 4 wheel drive scooter that I could go up a rough dirt driveway, meaning larger wheels. He talked me into this scooter with baby wheels and gets stuck on sand. Very unhappy now, labor day weekend will not be able to get ahold of anybody can't wait to find out how much extra to get it shipped back.
By Karen S.
Response from Med Mart· Sep 7, 2024
We understand your frustration with the scooter's performance and the inconvenience of not being able to reach us over the holiday weekend. We appreciate you bringing this to our attention and will use your feedback to improve our customer service and product selection.
