Chritine is great
Chritine is great
By Clay W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Chritine is great
By Clay W.
The multi window aspect of the website made it difficult to enter in all my information and ensure I was ordering exactly what I wanted to order.
By Thomas H S.
Response from Med Mart· Dec 27, 2024
We appreciate you taking the time to share your feedback. We understand that the multi-window aspect of our website can sometimes be challenging to navigate. We're always looking for ways to improve our user experience and will take your comments into consideration as we continue to develop our website.
Quick response time after ordering and concern to the customer.
By Kevin T.
Response from Med Mart· Dec 27, 2024
We appreciate your kind words and are glad to hear you had a positive experience with our quick response time and customer service.
QUICK AND EASY, searchable, discount code
By Jonathan260
Response from Med Mart· Dec 27, 2024
We appreciate your kind words! We strive to make our service as convenient and user-friendly as possible.
Lynn was amazing. She worked quite hard getting things put together and finalized! UPDATE 1/7/25: Received my Scooter on 12/26/24. Was not able to get it going. After numerous calls, texts and emails, I still don't have an operational scooter. $3900+ and there it sits in our garage. No one at MedMart has reached out to help fix this issue and the one person who we actually spoke with, insinuated this was our fault. I purchased this scooter for a trip, that I now had to rent something for. Think twice about using this company.
By MaRia E.
Response from Med Mart· Dec 27, 2024
We are so glad to hear that you had a positive experience. We appreciate you taking the time to share your feedback. We are proud of our team and their dedication to providing excellent customer service. Update** 1/8/25 We have arranged for a field service technician to come to your home and set up your scooter for you. Often, in self-setup, something simple is missed, or there is a quick and easy solution. You should hear from them soon, as they will call you directly to schedule this appointment! I am also following your ticket with our team and will watch for updates.
Very fast shipping and great customer service.
By Sharon V.
Response from Med Mart· Dec 27, 2024
We're thrilled to hear about your positive experience with our shipping and customer service. We strive to provide a seamless and enjoyable experience for all our customers.
Stacey Bryant was very patience with me. Explaining everything to help me understand just what l was purchasing.
By Ms. B.
Response from Med Mart· Dec 27, 2024
We appreciate your kind words about Stacey. We're glad you found her patience and explanations helpful. We strive to ensure our customers have a positive experience, and we're happy to hear that Stacey was able to assist you.
Associate was very sincere about what I needed
By Vernell D.