Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
Med MartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Fast, people oriented. No long wait times or "for x push 2 or y push 3". Called placed my order and done. Easy peaky
By D M.
Response from Med Mart· Apr 4, 2025
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide a seamless and efficient service, and it's wonderful to know we achieved that for you.
I needed removal and replacement of my lift chair for water heater installation. Rich was super! He was courteous, prompt, and efficient.
By Joan
Response from Med Mart· Apr 4, 2025
We appreciate your kind words about Rich. We are thrilled to hear that he provided you with such a positive experience. We strive to provide excellent service and are glad that Rich was able to meet your needs.
not good, won't accept my return when the box got wet and i have another box to send it bac
By Charlotte P.
Response from Med Mart· Apr 4, 2025
We apologize for your dissatisfaction with our return policy. However, as an ecommerce company, we are transparent about our policies during the shopping experience. We ask all customers to acknowledge this policy prior to checkout. We hope that you can understand the policies in place must be followed.
Kristan was there for me all the through and answered all of my questions when I wasn’t sure and I appreciate it. She explained everything to me, which was very helpful and she was patient with me because I just had surgery in my eye so I couldn’t write fast enough because of my site, I am so grateful. I hope that you have more Kristan’s working that help you. She is a Jewel
By Brenda D.
Response from Med Mart· Apr 3, 2025
We are so happy to hear about your positive experience. It sounds like you received excellent service and support. We appreciate your kind words about Kristan and her dedication to helping you. We strive to provide exceptional customer service and are glad that Kristan was able to make your experience so positive.
Kristen is fantastic! She is knowledgeable about the products and gives wise counsel. Her exceptional customer service is the reason I continue to buy many medical devices from MedMart.
By Sharon T.
Response from Med Mart· Apr 3, 2025
We are so glad to hear about your positive experience with Kristan! It's wonderful to know that her expertise and customer service have made such a positive impact on your experience with our products. We strive to provide our customers with the best possible service, and we are thrilled that Kristan has exceeded your expectations. We value your continued patronage and appreciate your kind words.
Darrell Flunker was very polite and easy to talk with. His response was very quick as was his emailed quote. Made ordering very quick snd easy. Hopefully my order is received in the next week.
By Rick C.
Response from Med Mart· Apr 3, 2025
We appreciate your kind words about Darrell. We strive to provide our customers with a positive and efficient experience, and we're glad that Darrell was able to assist you. We understand your eagerness to receive your order and will keep you updated on its progress.
Shipping was very fast. Packaging was great and was secure against damage. Product met expectations and was as promoted/advertised.
By Carroll E.
Response from Med Mart· Apr 4, 2025
We're thrilled to hear you had a positive experience with your recent order. We strive to provide our customers with fast and reliable shipping, secure packaging, and products that meet expectations. We appreciate your feedback and will continue to work hard to provide excellent service.
My husband's current hoyer lift broke down this morning. It is old and clunky, and the second time this battery pack has gone down. I already have a set to stand with this company that I've had no issues with. I knew to come here to get a replacement Hoyer. Darrell Flunker was my chat rep and he was amazing and very patient. He stayed with me until He was sure I had everything I needed for my order! I will always use MedMart for all of these kinds of needs.
By Chandra
Response from Med Mart· Apr 3, 2025
We understand how frustrating it can be to deal with equipment malfunctions, especially when it involves a loved one's care. We appreciate your kind words about Darrell and his dedication to providing excellent customer service. It's heartwarming to hear that you found the support you needed during a stressful situation. We strive to make the process of finding replacement equipment as smooth as possible, and we're glad that Darrell was able to assist you.
