Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
Med MartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Wonderful help for my needs the product I purchased is awesome it’s made life much easier
By JustAnswer C.
Response from Med Mart· Jun 7, 2025
Thank you so much for your kind words! We're thrilled to hear that the product has made life easier for you and that it met your needs perfectly. Your feedback truly means a lot to us. 😊 Wishing you continued comfort and satisfaction, Med Mart Team
Your rep was customer-service-oriented, knowledgeable, and took his time answering all my questions. I felt comfortable ordering on the spot.
By E. L.
Response from Med Mart· Jun 7, 2025
Thank you so much for the kind words, E. Leiva! 🌟 We're delighted to hear that our representative made you feel comfortable and well-informed throughout the process. Providing clear, helpful, and respectful service is something we take great pride in, and it’s wonderful to know we met that standard with you. If you ever need further assistance, don’t hesitate to reach out. All the best, Med Mart Team
System was easy to use. Called to request additional help and support was great.
By Shirley N.
Response from Med Mart· Jun 7, 2025
Thank you so much, Shirley! We're glad to hear that you found the system easy to use and that our support team was able to assist you. Your feedback means a lot to us and motivates our team to keep providing excellent service. Wishing you all the best, Med Mart Team
I ordered a small item over two weeks ago (going on 3 weeks) and no arrival. However , I am being asked for reviews!
By Francine G.
Response from Med Mart· Jun 6, 2025
Hello Francine, We show your item delivered on 6/4. That did take longer than we expect for orders to process and ship. Possible that the Memorial day Holiday caused part of that delay but still we agree with you. This should have gotten to you faster! Glad its there now and hope it is helpful to you in your daily transfer needs! Please let us know if we can ever assist in the future.
Sean, my Med Mart rep was just a pleasure to deal with, very professional and on point with what I required for my mother's bed unit.
By Mikhail P.
Response from Med Mart· Jun 6, 2025
Thank you so much for your kind words about Sean! We will be sure to share this with him! Also, thank you for choosing us. Please let us know if we can be of further assistance! We are always happy to help any way we can!
Representative was very helpful. Couldn’t have figured it out without her.
By Henry C.
Response from Med Mart· Jun 8, 2025
Thank you, Henry! We're so glad to hear our representative was helpful and made the process easier for you. If you need anything else or have further questions, we’re just a call or message away. All the best, Med Mart Team
I have not recieved my order
By Isaiah S.
Response from Med Mart· Jun 6, 2025
Hello Isaiah, I show this item has a 10 business day lead time and your order date was May 23rd. Notes show your order is expected to ship out today so we should have tracking by Monday next week. The Memorial day holiday was a few days after your order was placed and we do unfortunately see some delays around federal holidays. We will be providing tracking by email once we have it. However, your order has delivery and setup, and the shipment will be going to your assigned technician. Once they receive your order they will call you to schedule a delivery and setup appointment with you. Please let us know if you have any additional questions or concerns along the way. We are always happy to help!
Showed concern understood my needs able to find a wheelchair to suit me
By Erna G.
Response from Med Mart· Jun 8, 2025
Thank you, Erna, for your kind words! We're so glad to hear that our team was able to understand your needs and help you find the right wheelchair. Your satisfaction is our top priority. Warm regards, Med Mart Team
