Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
Med MartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Customer service was awesome
By Tim
Response from Med Mart· Aug 27, 2025
Hi Tim, We love hearing that you had such a positive experience with our customer service team! We also appreciate you taking the time to leave such a kind review. Thanks, Team Med Mart
Representative was very helpful
By Theresa
Response from Med Mart· Aug 27, 2025
Hi Theresa, Thanks for taking the time to leave a 5-star review! We're so glad that you were able to get all of your questions answered by one of our representatives. We aim to make the process as easy as possible for our customers! Thanks, Team Med Mart
Quick delivery, product arrived in good condition.
By Marie M.
Response from Med Mart· Aug 27, 2025
Hi Marie, We are so happy to hear that your product arrived in a timely fashion and you are satisfied with its' condition. We hope to work with you again in the future! Thanks, Team Med Mart
Since I had bought a hospital bed from Med Mart before, my information was still in their system. The salesman answered my few questions and made it easy to close the deal by phone.
By Maureen K.
Response from Med Mart· Aug 27, 2025
Hi Maureen, Thank you for taking the time to speak about your experience with customer service. We love to hear that you were able to get all of your questions answered and close the deal without having to even leave your home! This is the kind of service we strive for and we're happy that you got to experience it first hand. Thanks, Team Med Mart
Convenient & price is better than others quoted.
By Laura B.
Response from Med Mart· Aug 26, 2025
Hi Laura, Thanks for taking the time to leave a 5-star review! We're happy to hear that you experienced the convenience and competitive pricing that we have to offer. We hope to work with you again in the future. Thanks, Team Med Mart
I would like to return a sling which is to small and get a larger one ,it may have been more than 7 days because my wife is in a nursing home and I could not try it until she got home.
By Alfred D.
Response from Med Mart· Aug 25, 2025
Hello Mr. Drake, While we cannot take back opened slings for hygiene reasons, we will as a courtesy provide a larger sling this time. I will have someone call you today to get the sling size details confirmed and we should be able to ship one out today for you.
Fast, product just what I needed
By Mary H.
Response from Med Mart· Aug 25, 2025
Hi Mary, Thank you for leaving a 5-star review! We're so glad that your new item arrived on time and is serving its intended purpose. We hope to serve you again in the future. Thanks, Team Med Mart
Fast delivery
By Sarah P.
Response from Med Mart· Aug 22, 2025
Hi Sarah, Thanks so much for your 5-star review! We love hearing that our customers experience the fast delivery that we offer. Enjoy your new product! Thanks, Team Med Mart
