Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
Med MartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Darrell was very informative and helpful.
By Lorrie P.
Response from Med Mart· Nov 8, 2025
Hi Lorrie, Thanks for the 5-stars! We will be sure to pass along your kind words about Darrell to him for his helpfulness. Thanks, Team Med Mart
Good help with finding right bed .. now if it would only come !
By Catherine H.
Response from Med Mart· Nov 8, 2025
Hi Catherine, Thank you for taking the time to leave a review. We're happy you were able to get the assistance you needed to find the perfect bed! Your bed should be arriving soon and we can't wait to hear about it! Thanks, Team Med Mart
As far as customer service you well deserve a 5 star rating. My representative was very helpful and knowledgeable. As far as product I was a little disappointed. I have a Drive pheonix NO which I love very well built sturdy. The one I just bought is a Drive pheonix Lt. not sturdy very wiggly just doesn’t seem as well built. I bought both of them from you. Since I was so happy with the first one I just knew this one would be better since it was a step up model. Not the case.
By Barbara D.
Response from Med Mart· Nov 8, 2025
Hi Barbara, Thank you taking the time to provide your feedback. We’re delighted to hear that your experience with our customer service met your expectations and that our representative was helpful and knowledgeable. However, we’re sorry to hear that the Drive Phoenix LT didn’t meet your expectations in terms of build and sturdiness. Your feedback is important to us, and we’ll be sure to pass it along to the team. We truly appreciate your continued trust and hope to assist you with any future needs. Thanks, Team Med Mart
I needed a better, more supportive, more comfortable mattress for my husband’s home hospital bed. I was so very fortunate to have Lynn answer my call. She asked all the right questions to get the necessary information needed to assist me in finding the best mattress for our needs. Lynn was knowledgeable, compassionate and friendly, while maintaining a professionalism that was sorely lacking in my local home medical supply company. Thank you MedMart and Lynn for a great experience . . .you’ve made a loyal customer!
By Maribeth D.
Response from Med Mart· Nov 8, 2025
Hi Maribeth, Thank you for the 5-star rating! We’re thrilled Lynn was able to help you find the perfect mattress and provide such knowledgeable and compassionate service. We’re honored to have earned your loyalty and look forward to serving you and your husband again in the future! Thanks, Team Med Mart
The product is excellent, the service on the phone was excellent. The only issue was the shipping time, over 2 weeks. I don't think that carrier deals with Norther MT much.
By Mark C.
Response from Med Mart· Nov 8, 2025
Hi Mark, We’re thrilled to hear you’re happy with both the product and the service you received. We appreciate your patience with the shipping and will continue working to improve delivery times to all areas. Thanks, Team Med Mart
James and Bennett installed our Stairlift today. It was 2 lifts and they did a remarkable job. They were very kind and professional and very knowledgeable about the equipment. I would recommend them and Medmart to anyone looking for a stairlift!!
By Kevin K.
Response from Med Mart· Nov 8, 2025
Hi Kevin, Thank you for taking the time to leave a review about your recent stair lift installation. We’re so glad James and Bennett provided such professional and knowledgeable service. We’ll be sure to share your kind words with them. Enjoy your new stairlifts! Thanks, Team Med Mart
Lynn was such a great assistance, helping us navigate through all bed options!
By Jacobs
Response from Med Mart· Nov 8, 2025
Hi, Thank you so much for your review! We love hearing how helpful Lynn was in helping you choose the bed that best fit your needs. We appreciate your business! Thanks, Team Med Mart
Lynette was very helpful answering my questions & helping me with some details. The world needs many more people like Lynette.😎
By Robert D.
Response from Med Mart· Nov 8, 2025
Hi Robert, Thank you for taking the time to share your experience! We’re thrilled to hear Lynette was so helpful and what a compliment you've given her! We’ll be sure to pass along your kind words! Thanks, Team Med Mart
