Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
66 reviews
MediriserSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mediriser stands as a premier Direct-to-Consumer retailer serving the Durable Medical Equipment market in the US, specializing in mobility equipment and wellness industries for disabled and elderly individuals. The company focuses on a wide range of products tailored to enhance mobility and daily living for its customers. Headquartered in Wilmington, Delaware, Mediriser manages a national network of service technicians to provide White Glove Delivery and In-Home Service, ensuring easy and pleasant delivery to the customer.Mediriser's slogan: "Where Care Meets Quality"
Mediriser (mediriser.com) has 66 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
66 approved reviews, newest moderated first
I was at first skeptical becaue the cost looked so good. But the their team, William, responded to every convern n i am glad i purchsed the mobility lift from them. The unit was delivered as promised with the installation allready scheduled. Buying fron them I saved one thousand dollars.
By Samuel S.
Amazing customer service!!
By Kelley F.
Terrible company, with terrible customer service. Buy from someone else You will receive an email saying your order is ready for delivery, when you call the number, to schedule delivery, you will be given another number to call. White glove delivery means you handle everything. Mediriser is essentially a drop shipper. When you order through their website, they turn and place the order through another company. As a result, they offer no assistance in scheduling, because they don't have any connection with the bed. Buy direct and save yourself the hassle. It's been my experience, that I can't have confidence in anything they tell me about my order. There is no way of knowing if they have a business address in the United States.
By send G.
Milford Lift is a very high-quality piece of equipment. Customer service has been perfect from purchase to installation!!!
By Charles B.
I purchased a green ninja handicap scooter so far everything has went very well communication has been excellent. The item is on the way has not been delivered at this time but it appears everything is tracking well. William at mediRiser has done an excellent job by keeping in touch and informed of the process great job. I'd also like to mention they did have the best price look forward to doing more business in the future for my handicap needs thank you very much
By Tom I.
The ComfyGo Majestic IQ 8000 is sturdy, reliable, comfortable, and a joy to ride for long periods. I can honestly say that it has everything you could want in an electric wheelchair. I absolutely love it. When you look at the accessories available to purchase, everything you need is available. Customer service? They are the best. Thank you Mediriser for a wheelchair masterpiece and the best customer service ever.
By Adalberto M.
My initial review was a complaint against the manufacturer. Mediriser was great throughout the process. While the products manufacturer wanted to charge a 15% restocking fee for an item returned unused, in the same container that it was received in, Mediriser felt this was unfair and paid the restocking fee. Their customer service worked with me from the beginning and I would recommend them to anyone.
By William
I had a really disappointing experience with this company. The service was not what I expected, communication was poor, and the support team took far too long to respond. Unfortunately, I wouldn’t recommend them based on my experience.
By Mike L.
