Heavy Duty MobilityReviews of heavydutymobility.com

I recently purchased a MIA4 4X4 from Raphael Perlmann at Heavy Duty Mobility to use as a mobility scooter, and I could not be more pleased. Raphael was outstanding throughout the process—exceptionally helpful, knowledgeable, and thoroughly professional. He went above and beyond to obtain detailed information from MIA USA, ensuring I fully understood the machine’s capabilities before committing. His guidance made the decision straightforward and gave me complete confidence in the purchase. The scooter itself is high quality and remarkably capable. Its 4x4 design and independent suspension handle uneven ground with ease, making it ideal for navigating the rough sections of my property. It is equipped with the rack and tow attachment, which has proven extremely practical. I can now pull trash cans up to the curb without difficulty, something that was previously a real challenge. Overall, the MIA4 4X4 delivers exactly what I needed: reliable, versatile mobility that combines everyday usefulness with genuine off-road ability. Raphael’s expertise and attentive service at Heavy Duty Mobility made the entire experience excellent, and I highly recommend both the MIA and working with him.

⭐⭐⭐⭐⭐ I cannot say enough good things about Raphael Perlmann and Heavy Duty Mobility. I purchased a mobility scooter for my father-in-law, and Raphael made what could have been a complicated purchase feel straightforward and comfortable from beginning to end. What impressed me most was the level of personal attention. Raphael clearly understands that when you are buying mobility equipment for a parent or loved one, you are not simply purchasing a product—you are trying to give someone greater independence, comfort, and quality of life. He treated the purchase with exactly that level of importance. Raphael was knowledgeable, professional, patient, and genuinely interested in making sure we were making the right decision rather than simply making a sale. That kind of customer service has become increasingly difficult to find. I would recommend Heavy Duty Mobility without hesitation, and I would specifically recommend asking for Raphael Perlmann. When a company earns your confidence on a purchase this important, they deserve to be recognized for it. Five stars—an exceptional experience.

It was the best thing I’ve ever did by buying the scooter from this company!! Afiscooter S4 scooter four wheel, I added some extras on that scooter and made it even better! They have so many extras that you can put on here. I got the one of the extras with big golf tires in the back.! I also bought a trailer for that scooter, Scootstrailer it looked like it was made my scooter perfectly for the trailer!!!! The man you wanna speak to ask for Rafael. He will give you everything you want and help you with a lot of good ideas and you’ll end up with the best!!

Peace of mind is priceless. No matter the amount you can or are willing to spend what salesman and dealers generally will only tell you what they think you need to or want to know. Although I won't be purchasing I have to say I wish I would be. Having an honest sincere caring and understanding business is few and far between these days. Thank you so very much for offering a much better solution for my unique situation, and mostly like you for your honesty. It's worth far more than the money I would have spent to buy something that would not have solved my problem.

My HD2 electric 4-wheeler has been collecting dust as I looked for someone to build me a battery. Not having confidence in EZRAIDERUSA, nor hearing back from the makers of the battery, I came across Heavy Duty Mobility and was pleasantly surprised they carried the EZRaider. I contacted HDM about getting just a battery and heard back rather quickly. Raphael said he would look into it and get back to me. He did, and was able to, so I ordered a battery and am now able to use my EZRaider HD-2. Raphael kept me updated regularly which was awesome. I have been to forum where others are needing a new battery for their EZRaider, and would highly recommend HDM. It was also a lot less expensive than what I was quoted from EZRUSA.

As a vendor for Heavy Duty Mobility, I truly enjoy working with them. Their friendly staff and excellent communication make every interaction a positive experience. I highly recommend them for anyone with mobility needs or those seeking to work for a company that genuinely values its people.

Ez to work for. Quick payments. Great communication. Will work with again.

I was in the market for a scooter. I first tried on online place close to home in Pa. but the fellow that answered the phone put a hard sell on me and turned me off. I then called HD Mobility in Delaware and Raphael was wonderful. He just answered my questions and was very helpful. I bought an Afikim S4 from him. They ship from Florida and there is no showroom where you can try them out so it doesn't matter from what company you buy from online. You need someone you can put your trust in and Raphael did not disappoint