Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
37 reviews
Heavy Duty MobilitySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’ve done all the searching for you!Your search for heavy duty mobility scooters ends here!Whether large, heavy duty, recreational and all-terrain mobility scooters, we specialize in all of these and are here to offer the best and most personalized customer service in your search for such a mobility scooter.As well as an attentive, genuinely helpful team, we also offer the cheapest prices around and will not be beaten on prices.
Heavy Duty Mobility (heavydutymobility.com) has 37 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
37 approved reviews, newest moderated first
My sales rep was very great at keeping me up to date on the status of my order and following up with me to make sure that my delivery experience was excellent. He even called me right after I placed the order online to review everything with me and make sure that what I ordered would work for my needs. Wonderful experience overall!!
By Veronica
Heavy Duty Mobility is awesome! They are very responsive and easy to work with. I would recommend them 100%
By obiozor O.
Response from Heavy Duty Mobility· Mar 23, 2024
Thanks for the wonderful review, Obiozor!
Raphael atendió todas mis dudas desde el minuto uno! todo perfecto! súper profesional y logre traerme mi ev rider para argentina, es lo más para personas que no tenemos la posibilidad de abrir y cerrar un mobility scooter sin ayuda, RECOMENDABLE ESTA EMPRESA 100%
By Gaby U.
Response from Heavy Duty Mobility· Mar 1, 2024
Gracias por la encantadora reseña. ¡Fue un gran placer hacer negocios contigo, Gaby!
Wee have worked with them many time, they are professional and timely, Al
By Alan L.
Response from Heavy Duty Mobility· Feb 29, 2024
Thanks for the review, Al!
We are so pleased with the Scoota Trailer we ordered through Heavy Duty Mobility. We dealt with Raphael who could not have be nicer and more helpful. He stayed in close contact letting me know when the manufacturer received the order, when it was complete and when it shipped. The customer service was second to none. It was obvious in all communications with Raphael that he genuinely cared that our son's needs were met with this trailer for his new powerchair. I highly recommend going through Heavy Duty Mobility when ordering equipment for yourself or your handicapped loved ones.
By Rita A.
Response from Heavy Duty Mobility· Dec 30, 2023
Thank you so much Rita for taking the time to leave a detailed review. We appreciate it a lot.
Excellent service ! Raphael Perlman is honest and sincere, he understands the need of the client and listens with empathy. He follows up with the client to ensure he doesn't feels forgotten or lost in the process. Highly recommended !
By abc
Response from Heavy Duty Mobility· Dec 18, 2023
Thanks for your kind review!
Product seems to be high quality. Professionally packaged when received. The company is easy to work with.
By BISHOP
Response from Heavy Duty Mobility· Dec 6, 2023
Thank you for your review, Bishop. We're here for anything mobility scooter related
HD Mobility did a great job helping me go over the options available and what cart would work best for my Mom. They consistently followed up with me so I stayed aware of the status of the order all the way through white glove delivery. Highly recommend HD Mobility as partners.
By Tommy C.
Response from Heavy Duty Mobility· Dec 4, 2023
Tommy, we sincerely appreciate you taking the time to write this review! Here to help in the future too.
