Very satisfied with my purchase and the…
Very satisfied with my purchase and the quick delivery.
By Ramona L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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338 reviews
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We offer health care professionals and patients access to over 35,000 medical products from the industry's top-rated brands. Our vast catalog serves health care professionals from a wide range of specialties, including cardiology, orthopedic, and surgical. Search for an item in our online store using the search bar, or if you would like assistance, contact us and an expert from our team will assist you.
Medical Source (medicalsource.com) has 338 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
338 approved reviews, newest moderated first
Very satisfied with my purchase and the quick delivery.
By Ramona L.
Excellent service always on time and order is correct. Definitely recommended
By Abellemarie
Horrible - ordered a product, paid for expedited 3-day shipping and never received the product. Called the company twice and left messages on their voice mail, no response. Emailed 5 times, no response. Ended up having to take legal action.
By Yvonne W.
I messaged a couple times about return policy, and no one got back to me. I also sent an email, and still no response back. It has been over a week. At this time, I think our question is being outright ignored, which is not professional.
By NA
Excellent customer service with fast responses to emails from a "live" person. Ron even answered my phone call after posted business hours. This is the reason I placed my order through medicalsource.com and will definitely purchase from them again.
By AT
Excellent quick service and delivery…Highly recommend…this company comes through for you!
By Sally Meyers K.
Very easy to place order. Delivery much faster than expected.Would definitely order from them again
By Ruth B.
The wrong item was sent to me. Nobody answered the phone and messages I left or responded to my multiple emails. The issue is still unresolved.
By Barbara C.