Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
338 reviews
Medical SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer health care professionals and patients access to over 35,000 medical products from the industry's top-rated brands. Our vast catalog serves health care professionals from a wide range of specialties, including cardiology, orthopedic, and surgical. Search for an item in our online store using the search bar, or if you would like assistance, contact us and an expert from our team will assist you.
Medical Source (medicalsource.com) has 338 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
338 approved reviews, newest moderated first
It took 6 months for them to ship my madsage chair for my husband . I had to threaten to call the FBI and report them as scammers and then had to threaten to call my bank and report fruad on them too . Before they would send out my item . They suck .
By Pearl P.
Purchased a wheelchair due to price and stated arrival date of 4-5 days later. After 2 weeks of trying to contact them to see what was going on, I found out my shipment was cancelled through UPS. I reached out and told them I would be disputing the charge with my CC company if they didn't cancel my order and issue a refund. No explanations, and no help, I wound up going with Walmart and got the same chair in 3 days for $60 less. Will avoid in the future.
By Adam W.
Order arrived quickly. It was easy to find and order the product I needed.
By Diane
The buckles are so far over on one side that they can’t be reached. This product should have been sold for only a right foot.
By Christopher M.
didn't ship items until I did a claim to my credit card because it never showed up
By Emma
Ordered in July. Received in October. I needed this for an acute problem so it didn’t help at all.
By Jennifer O.
Took way to long. When I ordered the bed alarm all I got was the pad and that the alarm you had to buy separately and I thought it all came together. I really need this as my husband has dementia and has fallen out of bed plus gets up many times in the night. This would have helped.
By Diana E.
I can’t believe you would even ask for my opinion. I was having a hard time with my asthma and I ordered the nebulizer I was sent a confirmation. I would have it within a few days. It literally has taken over a month.. the irony of all this it’s that I called your company numerous times and asked for a cancellation because I had to go out and purchase one and yet it was still sent without even a return call. If I could give you a zero I would.
By customer
