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Have only had the unit one month. Do not feel I can make a comment one way or another. After I've had to "USE" it, only then can I make a review good or bad.
By Ruth
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
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1,456 reviews
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Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,456 approved reviews, newest moderated first
Have only had the unit one month. Do not feel I can make a comment one way or another. After I've had to "USE" it, only then can I make a review good or bad.
By Ruth
I recommend the one you don't have to connect to your phone. I have not needed to use mine but I feel good with it.
By Ruby
When I placed my order, I requested that it be sent in two days. Upon receiving confirmation of my order I realized that it would take from 5-7 days to get it. I immediately called the company to see whether it could be expedited but it already had been sent. The following day I received a call from Medical Guardian stipulating that they would send another device by the 2 day delivery service and that I should return the one that would arrive later. This is what I call excellent service.
By Graciela
They made the entire process easy in every way
By Mary
It is comforting to know that this service, which is prompt and effective, is available 24/7 in my mother's bedroom should she have a safety issue. Medical Guardian has given me full assurance that my mother is safe and close to assistance if it should be needed.
By Rudy
Generally very good interactions with real people, who seemed to know what they were talking about and were thinking about our situation and what they were saying - not just reading from a script.
By Margaret
Excellent service
By Matthew
everything is as stated, test was good no problems. However I now have see n another system saying they have a one piece neck pendent that is GPS ,transmit and receive, fall protection, all in one I think it would be nice if you could do the same.
By Roger