Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
113 reviews
Mechanics Cooperative BankSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mechanics Cooperative Bank offers a wide variety of personal and business deposit and loan products. As a Massachusetts co-operative bank, 100% of customers’ deposits are always fully insured. Established in 1877, Mechanics Cooperative Bank is Massachusetts’ second-oldest co-operative bank with nine conveniently located branches in Bridgewater, Taunton, North Dighton, Somerset, Swansea, Fall River, Westport and New Bedford. For more information, call 1-888-MECHANICS (632-4264) or visit Mechanics-Coop.com. Member FDIC. Member DIF. Equal Housing Lender.
Mechanics Cooperative Bank (mechanics-coop.com) has 113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
113 approved reviews, newest moderated first
I’ve been doing business at the Westport branch for many years and always had a great experience. Love the staff.
By Michael R.
Response from Mechanics Cooperative Bank· Oct 14, 2026
Thank you, Michael! We're thrilled to hear about your positive experiences at the Westport branch. We appreciate your continued support and look forward to seeing you again soon.
The Somerset branch is the branch I frequent the most, everyone is so nice and courteous especially Filomena. I have never had a bad experience at any branch. The Somerset branch is excellent always greeting me with a smile and everyone is so personable, if you visit that branch you won’t be disappointed with the service or it’s employees.
By BRIAN B.
Response from Mechanics Cooperative Bank· Oct 14, 2026
Thank you for your wonderful feedback, Brian! We appreciate your support and look forward to seeing you again soon. #LetsKeepitLocal!
Have been a customer of Mechanics Cooperative Bank for a long time, and can’t say enough good things about Donna and Nicole at the Bridgewater branch. They are not only knowledgeable and helpful, but more importantly, they are always so friendly and make me feel that my business is important to them. Great goodwill ambassadors for the bank !!
By Mary Beth A.
Response from Mechanics Cooperative Bank· Oct 14, 2026
Thank you for your wonderful feedback, Mary Beth! We appreciate your long-standing support and look forward to continuing to serve you with the same friendly and knowledgeable service!
I went to the bank to withdraw some money. Filamena waited on me. She is always so pleasant and smiling. She took care of what I needed very well. She is one of my favorite tellers at the Somerset branch.
By Susan M.
Response from Mechanics Cooperative Bank· Oct 6, 2026
Thank you, Susan! We’re thrilled to hear you had such a positive experience at our branch and with Filomena. We look forward to seeing you again soon!
Nicole, Erin & Donna have always been so helpful and pleasant over the years at the Bridgewater Branch! Keep up the good work! Much appreciated!
By Dave R.
Response from Mechanics Cooperative Bank· Oct 2, 2026
Thanks, Dave! We’re thrilled to hear that Nicole, Erin, and Donna have provided you with such great service at the Bridgewater Branch. We appreciate your support and hope to see you again soon!
I went in to open a certificate of deposit and the staff could not have made it an easier process. I was helped by Helen Oliveira at the Swansea branch, and she took the time to make sure I was well informed on all of my options. She was personable, knowledgeable, and efficient.
By Christina P.
Response from Mechanics Cooperative Bank· Oct 1, 2026
Thank you for your wonderful feedback, Christina! We're thrilled to hear about your positive experience with Helen and our Swansea team. We appreciate your trust and look forward to assisting you again in the future!
I was greeted as soon as I came in, was helped immediately even though everyone was busy. They made sure you knew that they knew about you needing help. I opened an account, fast, easy, and comfortable process with the manger. This bank has so many options and branches in the area, I highly recommend banking here!
By Lexie R.
Response from Mechanics Cooperative Bank· Sep 22, 2026
Thank you, Lexie! We’re thrilled to hear about your positive experience with our team. We appreciate your recommendation and look forward to seeing you again soon! #LetsKeepitLocal!
Excellent service at the Swansea branch. Helen,Bret, and Maria are fantastic every time I'm in the branch. thank you Swansea branch!
By Jeff R.
Response from Mechanics Cooperative Bank· Aug 3, 2026
Thank you for your fantastic feedback, Jeff! We're thrilled to hear about your positive experience with our Swansea office. We look forward to welcoming you back soon!
