Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Worked well it was very easy once I entered all my data.
By NANCY L.
Response from MDLIVE· Mar 6, 2020
Hi Nancy, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I recently utilized MDLIVE because I was suffering from a UTI. The doctor called back very quickly, was polite and direct. He called in a prescription for Nitrofurantoin- 10 pills, to be taken twice per day. At the end of the 5 days of recommended dosing, I was still suffering from UTI symptoms. I made an appointment with my general practitioner who advised me that the proper dosage to clear a UTI is 10 days, which would equal 20 pills. He cautioned me that this short dosage could have lead to the infection worsening and possibly leading to a kidney infection. I will do my homework next time before I put my trust into a tele-doc.
By Alison J.
Response from MDLIVE· Feb 27, 2020
Hi Alison, we're sorry you received an improper dosage of your medication prescribed by your MDLIVE physician. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience and your physician that attended you so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
After figuring out how to use the MDLIVE the experience was awesome. The provider I had was excellent. She was so nice and listened to my symptoms. It’s nice to be able to FaceTime a provider, being treated right then instead of having to go into a Medcheck or my PCP, paying a $20 copay.
By Astin B.
Response from MDLIVE· Mar 6, 2020
Hi Astin, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Best service ever. Efficient. Pleasant to talk to. Love the text you get letting you know your MD is about to call and the text after the call letting you know that your prescription has been sent to the pharmacy.
By Courtney N.
Response from MDLIVE· Mar 6, 2020
Hi Courtney, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I had an excellent experience with MDLive! The process was quick and the Customer Service was great! The M.D. I spoke with was thorough, informative and truly cared about me as a patient! It was nice to get the care I needed without exposing myself to worse sickness. I would highly recommend to others and look forward to using this service again!
By LAURA E.
Response from MDLIVE· Mar 6, 2020
Hi Laura, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Love it!! On the initial call, I received an approximate wait time and follow up calls as the expected time came closer. The doctor asked me a series of questions and diagnosed my issue. I’ll definitely use MDLIVE in the future if needed.
By JKB
Response from MDLIVE· Mar 6, 2020
Hi Keith, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This process saves so much time and also money. I didn't have to take time off from work. Great process for basic ailments. I would not have been able to get in to see my primary care doc in a timely manner for a non-emergent issue. Highly recommend!
By Kelly R.
Response from MDLIVE· Mar 6, 2020
Hi Kelly, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I love it, I will be using this a lot
By Lisa B.
Response from MDLIVE· Mar 6, 2020
Hi Lisa, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
