Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Quality physician that didn’t waste any time.
By Stella S.
Response from MDLIVE· Mar 6, 2020
Hi Stella, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Quick easy to use. I called my doctor and they could not see me and refused to call in a prescription. So this was awesome as I was exposed to the flu (husband was diagnosed and was told to go ahead and get on tamiflu) Urgent Care said whole household should get on it to be safe.
By Holly L.
Response from MDLIVE· Mar 6, 2020
Hi Holly, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Was a very easy, efficient and effective "visit" to doctor. Only issue I had was that the doctor early on mentioned this was a recording or something like that so I thought the whole thing was a voice recording asking questions and taking my answers... But, it worked and now I know it's REAL :)
By Quinton
Response from MDLIVE· Mar 6, 2020
Hi Quinton, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very patient and considerate!
By Sophia F.
Response from MDLIVE· Mar 6, 2020
Hi Sophia, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Simple and easy !
By JAIMELYNN M.
Response from MDLIVE· Mar 6, 2020
Hi Jaimelynn, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
A simple phone call, describing my symptoms and a script was sent to the pharmacy.
By NMW
Response from MDLIVE· Mar 6, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Wasted my lunch hour. The call was 45 minutes late and I was charged $55 for a doctor to tell me to just take cough medicine for a cough I have had for 4 weeks. I guess I have been taking the wrong cough medicine this entire time. Waste of money!
By Amanda G.
Response from MDLIVE· Feb 27, 2020
Hi Amanda, we're sorry that you did not receive the care that you needed with our services. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
My doctor was caring, kind and took care of my issue. I got better faster and was able to go back to work in a couple of days verses a week or more due to his care. I also was very happy that I did not have to get in the car and go somewhere.
By David
Response from MDLIVE· Feb 27, 2020
Hi David, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
