Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Easy to use. Fast. Great advice from doctor.
By Jackie
Response from MDLIVE· Mar 17, 2020
Hi Jackie, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The employees were so professional, friendly, knowledgeable and patient. The doctors were very compassionate and listened intently. MDlive is the new wave of the future. Surely beats sitting in a waiting room for hours with other sick people. I think every aspect of my experience was excellent.
By Jane C.
Response from MDLIVE· Mar 17, 2020
Hi Jane, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I love MDLIVE! Pass off mind that I can call anyone and get good quality help.
By SHELLEY V.
Response from MDLIVE· Mar 17, 2020
Hi Shelley, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This was my first time using MD Live and I have recommended it to now to so many people. My son had the flu and it saved me about $150 pediatrician visit, plus 2 hours of my time to drive there, and back and wait forever. Not to mention we didn’t spread the germs to everyone else in the office and building, and my son who felt miserable could stay in bed in his PJs and still see a Dr. Wish I would have know about it sooner but glad I know about it now!
By T S.
Response from MDLIVE· Mar 17, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
It was easy to use, and the doctor was great!
By Shannon K.
Response from MDLIVE· Mar 17, 2020
Hi Shannon, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great experience! Have already recommended to a co-worker. Would use mdlive again in a heartbeat. Only bad part of the experience was this survey part. I completed one within 24 hours of my encounter, and have been bombarded with follow up emails to complete it again. So, now I'm doing another one in hopes that the emails will stop. Even though the email itself says (on each one) I will not get another email about filling out a survey.
By COURTNEY P.
Response from MDLIVE· Mar 17, 2020
Hi Courtney, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
MDLIVE should have billed ally health for my call, instead they charged me the $10.00 I have called and left two messages and they have refused to return my calls. Tammy Perkins 619 520-9869
By B.Perkins
Response from MDLIVE· Mar 17, 2020
Hi Tammy, we're sorry you encountered billing issues with your consultation. Please contact our customer service number at (800) 400-6354 and we'll help you get it straightened out right away.
Very good experience. Would use it again.
By Cindy R.
Response from MDLIVE· Mar 17, 2020
Hi Cindy, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
