Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
MDLive was easy to use and convenient.
By Patient
Response from MDLIVE· Mar 17, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The intake nurse and Dr were very thorough in asking questions to determine what my treatment needed to be
By Nettie
Response from MDLIVE· Mar 17, 2020
Hi Nettie, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I love that I’m able to speak to a dr from my home but I wish there was a way to do a family checkup over the phone or FaceTime because my son had the same illness as I did and it took me over 3 hrs to speak to a dr after I was scene or spoken to. That’s my only stipulation was the wait time. The drs helped my son and I get better and assured me I was doing all I could do and gave us the right medicine to treat our stomach bugs.
By AW2427
Response from MDLIVE· Mar 17, 2020
Hi there, thank you for your feedback! We're sorry you encountered long wait times, but we thank you for waiting. If you would like to provide us with more information on how we can make your experience better for next time, please contact our customer service number at (800) 400-6354.
Timely and Easy. Very little waiting to speak with an MD and prescription was electronically sent to pharmacy.
By SS
Response from MDLIVE· Mar 17, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Dr. Gutta was amazing when I had the flu with a high fever. The last thing you want when you're that sick is to make the trek to a doctor's office and risk contaminating others or contracting something worse. She was easy to talk to and the whole process took no more than 15 minutes, which was exactly what I needed when I felt as awful as I did. I love MDlive and have and will recommend it to everyone.
By Elizabeth B.
Response from MDLIVE· Mar 17, 2020
Hi Elizabeth, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Wonderful experience. Saved me hours of time and saved me money. Would definitely recommend this service to others
By Jessica T.
Response from MDLIVE· Mar 17, 2020
Hi Jessica, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
What a fabulous service! I set an appointment and received care within 15min. This saved me hours of time and got me the treatment I needed before I was out the door for the day. 10/10 would recommend!
By Alexandra
Response from MDLIVE· Mar 17, 2020
Hi Alexandra, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Pretty easy. Except a lot of Pre-appt info required.
By BRENDA H.
Response from MDLIVE· Mar 17, 2020
Hi Brenda, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
