Great experience
Great experience
By Terry O.
Response from MDLIVE· Mar 26, 2020
Hi Terry, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
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MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Great experience
By Terry O.
Response from MDLIVE· Mar 26, 2020
Hi Terry, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I would not recommend this for any reason. The money gets deducted immediately And 5 hours later I was still waiting to talk to someone. Finally I just gave up. Total waste of time and money.
By Danny D.
Response from MDLIVE· Mar 26, 2020
Hi Danny, we're sorry you had a poor experience with our services. Due to the current COVID-19 pandemic, we are experiencing much longer wait times than usual due to our increase in appointments. If you would like additional assistance for your payment issues, please contact our customer service at (800) 400-6354.
This is a waste of time and money. I’ve been waiting for six hours, and no one has called me. However, they fast to deduct the money from my account in less than five seconds. I spoke with someone in the call center Kara B, and she said she was unable to send a confirmation stating that I am in the waiting list. They are unprofessional and unethical; they disregard the well-being of individuals and only care about money.
By Sara
Response from MDLIVE· Mar 26, 2020
Hi Sara, we're sorry you had a poor experience with our services. Due to the current COVID-19 pandemic, we are experiencing much longer wait times than usual due to the increase in traffic. If you would like additional help with your payment, please contact our customer service at (800) 400-6354.
very easy to use and great that you do not have to go out of your house
By MARIE S.
Response from MDLIVE· Mar 17, 2020
Hi Marie, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
My experience with MD live was awesome. We are glad we have a service like this. Thank you so much for all your professionalism when we have reached out to MD live
By Frances S.
Response from MDLIVE· Mar 17, 2020
Hi Frances, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was way more impressed than I expected to be. Had a little trouble hearing the info gatherer but the doctor was great. Will definitely use this again if needed
By Harry W.
Response from MDLIVE· Mar 17, 2020
Hi Harry, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Convenient and friendly service. Would use again; however, prescribed med did not work!
By Haig
Response from MDLIVE· Mar 17, 2020
Hi Haig, we're sorry your prescribed medication did not help you. If you would like to provide us with more information on your experience and how we can improve for next time, please contact our customer service number at (800) 400-6354.
It is quick and affordable. You are also Talking to the provider like personal encounter. Waiting time is not Long
By BEVERLY ANN M.
Response from MDLIVE· Mar 17, 2020
Hi Beverly, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.