Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
This is a great company and the doctors are wonderful
By Anita
Response from MDLIVE· Mar 26, 2020
Hi Anita, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Only complaint is a 4 hour turn around, but with the pandemic it was probably reasonable.
By JOHN J.
Response from MDLIVE· Mar 26, 2020
Hi John, thank you for being patient, and thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
If you're not using mdlive you're missing something. It's so nice to have kind professional friendly care when you don't feel well, and with mdlive I didn't even have to go anywhere. Fast and accurate yet friendly and warm. I've told everyone I know, this is the future and it's so much nicer than I imagined!
By Julia
Response from MDLIVE· Mar 26, 2020
Hi Julia, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Used this service 3 times and experience ranged from useless to marginally useful. However, regardless the website and mobile app is extremely glitchy and poorly executed.
By Adele
Response from MDLIVE· Mar 26, 2020
Hi Adele, we're sorry you've had a poor experience with our services and our mobile app. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
The physicians were very helpful and kind and respectful of my situation.
By HEATHER ACOSTA L.
Response from MDLIVE· Mar 26, 2020
Hi Heather, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great and prompt service. The wait time was exactly what was indicated, which really impressed me. Great job! Will use again and recommend the service to my colleagues.
By CT
Response from MDLIVE· Mar 26, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Loved this service! I was able to talk with a dr on my work break and get the help I desperately needed!
By Sonja C.
Response from MDLIVE· Mar 26, 2020
Hi Sonja, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Extremely convenient, fast and a great aid! Doctor was professional, polite and listened to my concerns to address my issue the best way possible.
By SAMANTHA W.
Response from MDLIVE· Mar 26, 2020
Hi Samantha, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
