Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
I was extremely satisfied with my experience with MDLIVE. My call was answered promptly. I was treated graciously and professionally. My call from the doctor came shortly after my initial call, and I was highly pleased with my communication with him.
By Lorelei M.
Response from MDLIVE· Apr 21, 2020
Hi Lorelei, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I used mdlive for the first time and it went very well. The doctor called as I was texted and reviewed my symptoms with me and took action. I would recommend this process to anyone that cannot get to the doctor.
By K. P.
Response from MDLIVE· Apr 21, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Always a great experience. Fast easy reliable
By TAYLOR M.
Response from MDLIVE· Apr 21, 2020
Hi Taylor, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Quick and easy
By Amanda H.
Response from MDLIVE· Apr 21, 2020
Hi Amanda, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Always competent, complete and prompt. Never any issues or delays. Great update and follow up systems.
By Susan P.
Response from MDLIVE· Apr 21, 2020
Hi Susan, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Nice lady, but I learned nothing I hadn’t already read a million times on the internet before desperation drove me to this. None of my issues were addressed and the physician essentially told me to do everything I was already doing. I need to get bloodwork done and a real doctor.
By Elizabeth B.
Response from MDLIVE· Apr 18, 2020
Hi Elizabeth, we're sorry your concerns were not met through your MDLIVE consultation. If you would like to provide us with more information on how we can make your experience better for next time, please contact our customer service number at (800) 400-6354.
My MDLive appt was scheduled within 3 hours during the height of the covid-19 pandemic, which I thought was an excellent turn around time. My doctor was knowledgeable, personable and awesome. The whole process was great. I received a summary of the visit, medications list (which was faxed to my pharmacy for immediate pick up) and note for work. It was an excellent experience.
By Marlene D.
Response from MDLIVE· Apr 18, 2020
Hi Marlene, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
My MD live appointment was convenient and done quickly. I was able to express my needs to the physician and get the prescriptions that I needed with relative ease.
By Debra F.
Response from MDLIVE· Apr 18, 2020
Hi Debra, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
