Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
My first experience using MDLive and yes, I will use it again. The process to speak with a doctor was quick and easy. The doctor was patient, understanding and listened to what I had to say. He was professional and courteous.
By New to G.
Response from MDLIVE· Aug 11, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Easy. When the world is going through a pandemic...this is gold.
By Sarah T.
Response from MDLIVE· Aug 11, 2020
Thanks for the positive feedback, Sarah! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This was an ok site to sue for spur of the moment when I could not get in to see my doctor. Was not really comfortable talking to someone on the phone that I did not know. The medication that was prescribed did not really help. Had to call my doctor after about 3-4 days and get something else that helped.
By JANET G.
Response from MDLIVE· Aug 11, 2020
Hi Janet, thanks for the feedback! If you have any extra feedback or need help with anything else, please give us a call at (800) 400-6354.
very easy to use, the Dr. was able to help my condition and even ordered a prescription for my issue.
By EMM
Response from MDLIVE· Aug 11, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Ease of use, immediate response and satisfactory results equal 5 stars. My only critique is a strong one but out of your control. The 65 year old drug called hydroxychloroquine is also used for arthritic conditions, but when I asked the Dr if I could try it for my chronic gout he basically said he didn’t have enough experience with HCQ to do so. HCQ is highly effective for many maladies, highly dedicated, educated and experienced Phd’s have attested to this. The problem is that HCQ is also very effective against COVID 19. There’s the rub. When the medical mafia dictates a suppression of a drug it goes all the down the line and affects even well run operations like MD Live. It’s a shame, but I believe we are turning a corner and coming to a place where we will be free from such corruption (FDA, AMA, Big Pharma). Please help by standing by us citizens and demanding transparency in health care. Thank you!
By Chris
Response from MDLIVE· Aug 11, 2020
Thanks for the positive feedback, Chris! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Had severe constipation and both my ears were really driving me crazy. So the Doctor prescribed me ear drops for wax build-up which did the job and some medicine for the constipation. She really listened & was very sympathetic with how I was feeling and asked me all kinds of questions and answered all mine. Would highly recommend MDLive to anyone that needs a Doctor and can't get in to see their regular one.
By Yvonne M.
Response from MDLIVE· Aug 11, 2020
Thanks for the positive feedback, Yvonne! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Called about itch, prescribed steroid. No more itch! Great experience.
By Jodi C.
Response from MDLIVE· Aug 11, 2020
Thanks for the positive feedback, Jodi! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
It’s great being able to chat with my doctor online and not have to drive anywhere. Pretty cool that I can talk to my Doctor that lives in Hawaii.
By Jayne G.
Response from MDLIVE· Aug 5, 2020
Thanks for the positive feedback, Jayne! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
