Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
It was easy and convenient to use.
By Daniel C.
Response from MDLIVE· Aug 11, 2020
Thanks for the positive feedback, Daniel! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This service is fast and easy.
By CHRISTINA L.
Response from MDLIVE· Aug 11, 2020
Thanks for the positive feedback, Christina! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I had a consultation with Jerrett Tozzi. He completely ignored my request to refill an inhaler and called in a prescription for a steroid (which I told him I did not need or want). HE IGNORED ME. MDLive customer service is great, but this guy is not so great.
By Araminta M.
Response from MDLIVE· Aug 11, 2020
Hi there, we're very concerned to hear that your MDLIVE physician did not take your request into consideration. Please give us a call at (800) 400-6354 so that we may provide you with assistance and so that you may provide us with additional information to rectify this situation.
I am highly satisfied with my phone appointment with Dr. Susan Rhoads.the wait was extremely long due to others being in the waiting area before me. However the Dr. was very concerned as to my prior health, and what I was currently dealing. the things she told me to do for my migraine worked after suffering off and on for 2 weeks! She also called me in a prescription and advised me to see my doctor within 5-10 days since the migraines have come back after being dormant for some time. i am so glad this service is available.
By Juanita S.
Response from MDLIVE· Aug 11, 2020
Thanks for the positive feedback, Juanita! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was completely comfortable talking with the Dr and satisfied with the diagnosis. Definitely would recommend 👍🏼
By Phyllis A.
Response from MDLIVE· Aug 11, 2020
Thanks for the positive feedback, Phyllis! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Excellent and thorough service and attention throughout my entire experience. Very friendly and knowledgeable representatives. Prompt and speedy response from doctors. Straightforward and uncomplicated questions. Extremely quick and easy prescription call in to my pharmacy. All in all an enjoyable experience.
By Teresa B.
Response from MDLIVE· Aug 11, 2020
Thanks for the positive feedback, Teresa! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Quick professional reassuring
By Lorrie
Response from MDLIVE· Aug 11, 2020
Thanks for the positive feedback, Lorrie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The doctor was very attentive
By Martha R.
Response from MDLIVE· Aug 11, 2020
Thanks for the positive feedback, Martha! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
