Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
I use this service often & am highly satisfied.
By Sharon F.
Response from MDLIVE· Oct 15, 2020
Thanks for the positive feedback, Sharon! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very quick and easy. Doctor was very compassionate and understanding. Made appointment and was done within one-half an hour.
By DONNA D.
Response from MDLIVE· Oct 15, 2020
Thanks for the positive feedback, Donna! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Easy and fast!
By Yolanda L.
Response from MDLIVE· Oct 15, 2020
Thanks for the positive feedback, Yolanda! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This was easy, quick, and, less stressful. The doctor answered within minutes and was very knowledgable. I have used MDLIVE 3 times. I absolutely would recommend this.
By P J.
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Madison was misdiagnosed which caused the wrong medication to be prescribed
By Jason
Response from MDLIVE· Oct 22, 2020
Hi Jason, we're sorry that the medication you were prescribed did not provide relief for your issue. If you would like to provide us with more feedback so that we may help make your experience better for next time, please give us a call at (800) 400-6354.
Really total waste of time. Still have same issue. They never asked about my insurance & now find out you don't take Medicare. I asked for a detailed bill so I could submit to Medicare & was told you don't have one. So the lady says I need to pay full amount. Rather riduculous that you don't have a bill. I have insurance & would like to file my claim. Please send me a bill
By ROSALEE S.
Response from MDLIVE· Oct 22, 2020
Hi Rosalee, we're sorry to hear about your billing issue. If you would like to provide us with more feedback so that we may help remedy this situation, please give us a call at (800) 400-6354.
I have nothing bad to say about MDLive. I have used it several times and always had a really good experience. I’ve always gotten very knowledgeable and trustworthy doctors. I think MDLive is great!
By AJW
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The MDLIVE process was very smooth! The doctor was very professional!
By MICHAEL M.
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback, Michael! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
