Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
The dr was great and explained my condition in detail. My prescription was called in right away and I never even had to leave my home to go to the dr.
By Brittney S.
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback, Brittney! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Used this several times since the Ro-Ro. Thi0s past time was able to use video. Perfect! Same as sitting in the office. Keep up good work. Was also finally able to get in to doc.
By Angie B.
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback, Angie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The Dr’s diagnosis was spot on. He was so easy to talk to and gave me some immediate relief by calling in a prescription. I will definitely use it again.
By NORMA O.
Response from MDLIVE· Oct 15, 2020
Thanks for the positive feedback, Norma! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Got an appoint scheduled fast and easily. Talked to a doctor who reviewed my pictures and was told I needed to get a blood test asap. He said it could be many things but mentioned cancer so of course I freaked out. I go to the lab where I'm told the doctor was supposed to provide me lab paperwork and that the consultation review won't suffice. I call MDLive and am told they don't provide lab paperwork. Okaaay... then why does my consultation tell me to go get my xyz tests done within 48 hours? The lab I was at was willing to loophole some paper work if I could provide the doctors general contact information. I call MDLive again. They couldn't provide. MDLive PLEASE provide your doctors with general lab requirements for states. This is not general knowledge and now I'm scrambling trying to find another doctor to go to because Dr. Miller mentioned nothing about needing paperwork. Why did I pay yall $44? MDLive - Appreciate your reply to my review. However, I've already called to try and resolve. The situation wasn't improved.
By ally K.
Response from MDLIVE· Oct 22, 2020
Hi Ally, we're sorry to hear that you encountered issues regarding your lab paperwork. If you would like to provide us with more feedback so that we may help remedy this situation, please give us a call at (800) 400-6354.
Doctor couldn't see me via the app but they charged me anyway even though the appointment lasted 30 seconds. Doctor was very rude about it too.
By TinderHeart
Response from MDLIVE· Oct 22, 2020
Hi there, we're sorry to hear that you encountered technical issues during your consultation that affected your payment. If you would like to provide us with more feedback so that we may help remedy this situation, please give us a call at (800) 400-6354.
I end in the ER with a lot of pain. The doctor who review my case was nice.
By Selmarie A.
Response from MDLIVE· Oct 22, 2020
Hi Selmarie, we're sorry to hear that you had to seek additional care after your consultation. If you would like to provide us with more feedback so that we may help make your experience better for next time, please give us a call at (800) 400-6354.
Making an appoint and the visit took less than an hour. The doctor was knowledgeable and provided helpful suggestions for my care.
By Diane S.
Response from MDLIVE· Oct 15, 2020
Thanks for the positive feedback, Diane! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
From logging in to the end of the call with a doctor, was less than 15 minutes. Doctor actually listened and we discussed options. I had made two urgent care visits before utilizing MDLIVE, neither practitioner listened, both times they made me pay the full amount and disregarded my copay. MDLIVE was excellent and will be my go-to in the future.
By JEFFREY J.
Response from MDLIVE· Oct 15, 2020
Thanks for the positive feedback, Jeffrey! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
