Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Doctor listened to what was going on and recommended next steps
By Lynne
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback, Lynne! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Logged onto my Cigna account to set up a call. Within 5 minutes received a call from the doctor who listened to my symptoms and quickly called in an antibiotic for me. Easier than I could have imagined and didn’t have to wait for an appointment with my doctor. Will definitely use again!
By Amanda
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback, Amanda! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great appointment, were it not for the fact that my Rx never arrived to the pharmacy.
By Johnson
Response from MDLIVE· Oct 22, 2020
Hi Johnson, we're sorry to hear that you never received your prescription. If you would like to provide us with more feedback so that we may help make your experience better for next time, please give us a call at (800) 400-6354.
MDLIVE was wonderful. Not only are the physicians knowledgeable and patient, but they allowed me to save so much time and worry.
By CELESTE F R.
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback, Celeste! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Helpful and incredibly convenient. Using MDLive to talk to a psychologist is amazing. The video service made it almost parallel to an in person appointment and I was able to get help from an educated and skilled professional in an area where it’s incredibly hard to find good mental healthcare professionals. If you’ve ever had issues with a high stress job catching up to you and the importance of keeping that stress managed while having a family you will value this service tenfold.
By Dear C.
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
My recent encounter using MDLIVE was great! it was mid-morning when I entered the request. Within 2-3 minutes, the physician called, asked the appropriate questions, gave his recommendations and submitted an order to my local pharmacy. He was very friendly and pleasant. Will not hesitate to utilize this service in the future.
By Tamula M.
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback, Tamula! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Ease of call , the dr listened and was knowledgeable, although a little mess up with pharmacy was very pleased
By KAI S.
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback, Kai! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I called MD Live to get a temporary fill of medications while waiting to see a new primary care doctor. The doctor I spoke with was pleasant, polite and very helpful! I had the medicine I needed the very same day.
By Tasha
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback, Tasha! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
